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http://merchantstand.com/2013/06/classic-it-challenges-project-work-vs-production-support/
Jun 22, 2013 · Challenge #1 – Project Work vs Production Support. The first challenge is how to concurrently allocate people for project work and production support work. Most IT shops are not blessed with a labor budget large enough to cover dedicated staff for each function. In general, production support will take precedence.
https://applicationproductionsupport.wordpress.com/common-issues-and-solutions/
common issues and solutions. Batch Processing : Batch processing is the execution of a series of programs (“jobs”) on a computer without manual intervention. Typically a job scheduler is used to run all these jobs . Autosys by CA and Control M by BMC are some …
https://www.thoughtworks.com/insights/blog/production-support-what-lies-beneath
For production support, instead of having dedicated people in the role, various team members took turns to own the support role. In November 2014, I traveled to Istanbul to provide production support for this platform. Since it is multi vendor team, we have to work with representatives from each vendor team involved to provide production support.
https://www.proofhub.com/articles/project-management-challenges
Aug 06, 2019 · Miscommunication, poor communication, is one of the biggest project management challenges that get in the way to deliver projects successfully. Communication skills are the project manager’s greatest asset.
https://www.glassdoor.com/Interview/production-support-interview-questions-SRCH_KO0,18.htm
Production Support Interview Questions "In a production support interview, expect to be quizzed on your technical knowledge of software development and tech support. Employers are looking for candidates with problem analysis and solving skills who can navigate operating systems and provide assistance to customers.
https://www.quora.com/What-kind-of-responsibility-do-in-Production-Support-projects-and-please-eleborate-L1-L2-L3-support-responsibilities
Nov 24, 2017 · Responsibility of a person working on Production support are: Monitoring: He/She would have to monitor the system very closely and can not afford to leave the system without someone else monitoring it. It is a 24*7 job defined within a team to work in shifts. On Call Support: As it is as 24*7 responsibility.
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