Lead The Sun Support Model

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How to follow the sun and provide great global support ...

    https://relate.zendesk.com/education/follow-sun-provide-great-global-support/
    The “follow-the-sun” support model was originally developed to provide round-the-clock customer service and has by now been widely adopted by companies around the globe. Yet whether and when to adopt this support model is a question just …

Improve remote support with a follow the sun model - Zendesk

    https://www.zendesk.com/blog/improve-remote-support-follow-sun-model/
    May 04, 2017 · The sun never sets for businesses that rely on remote support, and global support, for customer service. The traditional “follow the sun” model is a type of global workflow in which issues can be handled by and passed between offices in different time zones, increasing responsiveness and reducing delays.Author: Tara Ramroop

Follow-the-sun - Wikipedia

    https://en.wikipedia.org/wiki/Follow-the-sun
    Follow the Sun (FTS), a sub-field of globally distributed software engineering (GDSE), is a type of global knowledge workflow designed in order to reduce the time to market, in which the knowledge product is owned and advanced by a production site in one timezone and handed off at the end of their work day to the next production site that is several time zones west to …

Follow the Sun Support

    https://www.cazoomi.com/follow-the-sun/
    The “Follow the Sun” support model may not seem as cost-effective immediately, because it requires a dedicated management team - we’re aware of this concern as well. However, Cazoomi has a flat organization structure, where each team lead is …

HOW TO PROVIDE GLOBAL SUPPORT

    https://d16cvnquvjw7pr.cloudfront.net/resources/whitepapers/FollowTheSun_ebook.pdf
    THE FOLLOW-THE-SUN SUPPORT MODEL 3 THE FOLLOW-THE-SUN SUPPORT MODEL The traditional “follow-the-sun” model is a type of global workflow in which issues can be handled by and passed between offices in different time zones to increase responsiveness and reduce delays. It was developed to provide round-the-clock customer service, literally

Zendesk.com How to Provide Global Support ebook Library

    https://www.zendesk.com/resources/provide-global-support/
    The follow-the-sun support model. The traditional “follow-the-sun” model is a type of global work ow in which issues can be handled by and passed between offices in different time zones to increase responsiveness and reduce delays. It was developed to provide round-the-clock customer service, literally “following” the sun around the globe.Author: Jamey Austin

Solar Street Light - Leadsun

    http://www.leadsun-us.com/
    Leadsun is a leading manufacturer of solar lighting products which can be used in parking lots, small roadways, streets, industrial and residential applications.

Follow the sun: Lessons in delivering 24-hour customer support

    https://www.mycustomer.com/community/blogs/sharad-mohan/follow-the-sun-lessons-in-delivering-24-hour-customer-support
    Being everywhere means following the sun. We plotted out our office working hours on a clock to see where we would need to set up support teams in order to cover a full 24 hours. Our team in New Zealand will work morning until evening, until our team in London takes over for a few hours, followed by Toronto, and then it’s back to New Zealand ...

Latest News headlines, exclusives and opinion The Sun

    https://www.thesun.co.uk/news/
    Breaking headlines and latest news from the UK and the World. Exclusives, live updates, pictures, video and comment from The Sun

News, sport, celebrities and gossip The Sun

    https://www.thesun.co.uk/
    News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. Mum charged over deaths of …



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