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This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between Company name and Customer for the provisioning of IT services required to support and sustain the product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by …
https://www.wm.edu/offices/it/services/support/tsc/slastudents2/index.php
This Service Level Agreement outlines computer support provided to students at William & Mary by Information Technology's Technology Support Center (TSC). It is the responsibility of the student to perform the following actions to prevent system damage and to facilitate repair. Failure to do so may ...
https://it.emory.edu/catalog/_documents/Desktop%20Support%20SLA%202011.pdf
Service Level Agreement Staff Desktop Support! 1"Page" This!document!outlines!the!Service!Level!Agreement!(SLA)!between!University!Technology!Services!(UTS)!and!our!
https://www.mozilla.org/en-US/firefox/enterprise/sla/
Mozilla Enterprise Client Support. This service level agreement outlines the technology support provided by the Mozilla Enterprise Client Service Desk. It focuses on Firefox support for specific enterprise use cases. It outlines the procedures used to process incidents and …
https://www.andrew.legal/blog/2019/1/18/software-as-a-service-service-level-agreement-template
Jan 18, 2019 · A service level agreement (“SLA”) is a contract between a service provider or vendor and a client or customer. It outlines what the customer can expect in terms of quality of service from the vendor, and outlines what remedies the customer will be entitled to if that service level is not maintained.Location: 24 Coates Street Medford, NJ, 08055 United States
https://it.emory.edu/documentation/Self-Service%20Database%20SLA.pdf
Service Level Agreement Self-Service Database 1 P a g e This document outlines the Service Level Agreement (SLA) between University Technology Services (UTS) and our Customers for the delivery and support of Self-Service Database. The purpose of this agreement is threefold: 1. To clearly represent the capabilities of the service. 2.
http://www.slatemplate.com/ServiceLevelAgreementTemplate.pdf
This Agreement represents a Service Level Agreement (“SLA” or “Agreement”) between Company name. and Customer for the provisioning of IT services required to support and sustain the Product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by …
http://www.jollytech.com/download/Jolly-Technical-Support-Plan-Service-Level-Agreement.pdf
Jolly Technologies Service Level Agreement Service Level Agreement Rev. March 31, 2015 1 OF 12 ... This Agreement outlines the parameters of all covered services which are understood and agreed upon by the ... Each coverage level provides a specific level of support service, as defined below. ...
https://www.rayven.io/about-us/service-level-agreement-terms-and-conditions/
This Agreement represents a Service Level Agreement (“SLA” or “Agreement”) between Rayven and Customer for the provisioning of IT services required to support and sustain the Product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by …
https://kognifai.com/platform/trust-center/legal/support-and-service-level-agreement/
This agreement represents a Support & Service Level Agreement (“SLA”) between Kongsberg Digital (“KDI”) and the Customer in respect to Customer’s use of the Kognifai Services (“Service”) as detailed in the relevant Partner Agreement and/or Subscription Agreement (“Commercial Agreement”) entered into between KDI and the Customer.
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