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https://www.salesforce.com/blog/2013/02/long-term-customer-service-strategies.html
Feb 28, 2013 · Customer service isn’t a quick fix or a policy to be implemented one time that lasts forever. Instead, managers should view customer service as a long-term strategy on par with other critical business functions — and worth the most advanced thinking.
https://www.metlife.com/support-and-manage/contact-us
Customer Service: Email: Life Insurance, Disability, and General Info: 1-800-638-5000
https://www.act.com/en-uk/act-blog/post/blog/2017/08/23/short-term-customer-service-vs-long-term-customer-experience
Long-term customer service is (sometimes) a sadly forgotten tradition in modern business. Back before online services, business had to happen face-to-face in shops and offices. Companies knew their clients personally and rolled out the red carpet for loyal customers.
http://www.eldercarecommunications.com/pages/products/guides/cus.pdf
Delivering Excellent Customer Service in the Long Term Care Environment You may not consider yourself a customer service representative – and you’re right. But caregivers in long‐term care do provide a service to residents. Those residents notice when caregivers take
https://pleisslaw.com/wp-content/uploads/2015/11/2012-Winter-Newsletter-5.pdf
Developing Excellent Customer Service Skills in Long Term Care Facilities “People don’t want communication with an organization or a computer. They want to talk to and interact with a real, live, responsive, responsible person who will listen and help them get satisfaction.” - …
https://www.allianzlife.com/contact-us
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https://www.genworth.com/login.html
Most of our Life and Long Term Care Insurance policies now provide an online payment option with no login required. Pay online today. Variable Life and Annuities Get easy access to Performance Reports and Prospectuses, or Historic Subaccount Prices. Secure Access SM Account If you have a Secure Access SM account, access your account information today.
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