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https://www.ddn.com/support/support-plans/
- Support Plans - DDN.com When you partner with DDN, you’ll align with subject matter experts in at-scale and data-intensive environments, whose experience spans nearly two decades.
https://whamcloud.com/support/
Lustre Support. If you want to get technical support for a customer with an active support agreement then please open a ticket at https://jira.whamcloud.com .If you would like to explore getting Whamcloud-backed support then please email [email protected]. Our Job Is to Make Your Job Simpler
https://en.wikipedia.org/wiki/Lustre_(file_system)
Lustre is a type of parallel distributed file system, generally used for large-scale cluster computing.The name Lustre is a portmanteau word derived from Linux and cluster. Lustre file system software is available under the GNU General Public License (version 2 only) and provides high performance file systems for computer clusters ranging in size from small workgroup clusters to large-scale ...Written in: C
https://www.intel.com/content/dam/www/public/us/en/documents/training/lustre-triage-and-support.pdf
Validate that the issue is related to Intel@ EE for Lustre* Software or one of its components (Intel@ Manager for Lustre* software, HSM, HAL, HAM) Check that a current support contract with Intel exists for this customer Create the basic JIRA ticket on behalf of the end customer
http://wiki.lustre.org/NFS_vs._Lustre
The answer to the NFS vs. Lustre question comes down to the workload for a given application then, since they do have overlap in their solution space. If I were asked to look at a platform and recommend a solution I would worry about IO bandwidth requirements.
http://wiki.lustre.org/Reporting_Bugs
lustre-diagnostics -t <bugzilla bug #> lustre-diagnostics. Output is sent directly to the terminal. Use normal file redirection to send the output to a file, and then manually attach the file to the bug you are submitting. Priority Bugs. If you have a support contract for Lustre with Oracle, you will see a group membership tick box.
https://www.nextplatform.com/2015/03/03/what-stands-in-the-way-of-enterprise-lustre-adoption/
“If you buy into Lustre and you’re using it at any scale, you’re biting off costs for some part of a team or people at your site plus the initial support contract from an Intel, Seagate, DDN, or other vendor. From a cost perspective, that’s a huge step,” Grider explains.
https://www.ddn.com/blog/technology-innovation/ddns-commitment-increased-investments-lustre-file-systems-future-hpc/
May 01, 2017 · - Lustre for Enterprise Computing: DDN’s Commitment and Increased Investments in Lustre, File Systems, and the Future of HPC - DDN.com During the past decade, parallel file systems have redefined how we think about I/O performance. The largest parallel file system storage environments today deliver TB/sec of bandwidth while, at the same time, sustaining hundreds of …
https://www.yahoo.com/news/Whamcloud-and-Alces-Software-iw-2606181337.html
Jun 09, 2011 · Whamcloud and Alces Software Sign Lustre Support Agreement. Marketwire ... so Lustre was the logical choice for them with the reassurance of a commercial support contract. Alces was chosen because ...
https://cug.org/proceedings/attendee_program_cug2012/includes/files/pap164.pdf
the esLogin Lustre client. Support Cray has signed a Lustre Level III support contract with Xyratex and we are no longer using Oracle support. The contract with Xyratex includes all of our products including legacy versions of Lustre that were included in CLE versions that are now at their end-of-life.
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