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Support is our great differentiator, with a team that goes the extra mile to ensure you can get the most out of your hosting solution. It’s a value that’s seen even our founder fielding support calls, and it’s why Media Temple’s reputation has grown.
https://www.livechatinc.com/customers/customer-stories/media-temple/
A perfect example of this trend is Media Temple, a US-based web hosting and cloud services company that has integrated live chat deeply into its customer service operations. Read on to see how Media Temple uses LiveChat and how the company has benefited. “We added 24/7 chat support to supplement our 24/7 phone support.
https://www.glassdoor.com/Reviews/Media-Temple-Customer-Support-Reviews-EI_IE272379.0,12_KO13,29.htm
Pros. Working on the customer support floor, you are exposed to bits and pieces of every department. There's a lot of room for growth, PTO is flexible, all management that I've personally interacted with has been stellar and I have no complaints regarding them.5/5(5)
https://www.livechatinc.com/blog/customer-service-department/
Mar 14, 2014 · Chat has accounted for 50% of the total support load of Media Temple’s customer service department in 2014. To keep their agents’ approach to support fresh, Media Temple avoids assigning them to one channel only: “Media Temple does not dedicate our agents to one support channel or another.
https://mediatemple.net/blog/news/media-temple-monitoring/
May 09, 2019 · Every Media Temple customer has access to around-the-clock Customer Support for assistance with speedy answers to your hosting questions. However, there may be times when you need more than just a quick answer. You want proactive security …Location: 6060 Center Drive, 5th Floor, Los Angeles, California, 90045
https://mediatemple.net/legal/statement-of-support/
Extraordinarily good customer support is probably why you choose to host with (mt) Media Temple in the first place. And, we can’t thank you enough for making that choice. We take great pride in the passion, professionalism, and personality our team shares with you when you need support…
https://mediatemple.net/webhosting/
Media Temple delivers a full spectrum of hosting solutions, each with remarkable performance, convenient management, and live, US-based experts you can talk to anytime. Media Temple engineers handle everything for you, based on your specifications. There’s less automated control than other ...
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