Find all needed information about Meraki Hardware Support. Below you can see links where you can find everything you want to know about Meraki Hardware Support.
https://meraki.cisco.com/support/
Meraki Support Paradigm. All customers have an explicit support owner at all times. Normally this is a Cisco Meraki support team member; however, during pre-sales product it could be a Cisco Meraki Systems Engineer, VAR, or other field sales resource.
https://meraki.cisco.com/lib/pdf/meraki_now_solution_guide.pdf
Meraki Now is a collection of optional hardware replacement services designed for customers with Meraki networks that require minimal down time in the event of a hardware failure. While all Meraki products include warranty replacement options and hardware redundancy
https://documentation.meraki.com/zGeneral_Administration/Other_Topics/Returns_(RMAs)%2C_Warranties_and_End-of-Life_Information
Hardware Returns. If you are experiencing hardware issues, please contact Cisco Meraki support by logging in to dashboard (Help > Get help) or by calling us.To request a return materials authorization (RMA), please complete the RMA request form in the Meraki dashboard.If your RMA request is approved, Cisco Meraki will email you an RMA number and a return shipping label free of charge.
https://documentation.meraki.com/zGeneral_Administration/Licensing/Meraki_Licensing_FAQs
Please have the serial number of each piece of hardware available when you contact Cisco Meraki support. Cisco Meraki will not support or sell licenses for hardware units that have been reported stolen. Do I need duplicate licenses to cover my security appliance in a warm spare configuration?
https://community.meraki.com/t5/Meraki-Community/ct-p/meraki
The Meraki Community is the peer-to-peer support channel for Cisco Meraki customers, partners, and other interested parties.
https://community.meraki.com/t5/Security-SD-WAN/WE-Need-IPV6-Support-in-MX/td-p/1095/page/4
I run part of Meraki Product Management that includes MX. We agree (PM / Eng teams) with everyone on this list that we need IPv6 and we need it yesterday! There is nothing sinister about the delay. It isn't a hardware limitation, nor a Cisco ploy to drive a wedge between Meraki …
https://entuity.com/support-cisco-meraki-network-devices/
ENA offers full support for the Cisco Meraki cloud-hosted management platform, and all Cisco Meraki network devices. With the Cisco Meraki cloud management platform giving users centralized control and visibility of both wired and wireless Meraki hardware, Entuity Network Analytics helps you deliver optimal performance across your entire Meraki inventory.
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/meraki-rma-only-service.pdf
Meraki RMA Only.doc Cisco Meraki RMA Only Service Service Description Overview Cisco Meraki RMA Only Service This is an optional add-on hardware replacement service for existing Cisco Meraki customers with active licenses. Where available, Cisco will provide Advance Replacement for eligible Hardware. The RMA Only option
https://www.networkworld.com/article/3452003/cisco-meraki-ups-security-with-new-switch-software.html
Cisco Meraki has introduced new hardware and software the company says will help customers more effectively support and secure a wide variety of distributed network resources.Author: Michael Cooney
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