Find all needed information about Microsoft 24x7 Resolution Support. Below you can see links where you can find everything you want to know about Microsoft 24x7 Resolution Support.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · The SA support offering is governed by Microsoft's current Software Assurance terms and conditions. The terms and conditions are subject to change. For more information, see the Microsoft Product List and Product Use Rights available on the Microsoft Volume Licensing Web site.
https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-product
24x7 Problem Resolution Support provides around-the-clock phone support. This direct connection to Microsoft anytime a support need arises can help you maximize uptime, lower support costs, and enhance IT productivity by reducing time spent troubleshooting and resolving issues.
https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
HOWTO: Use Microsoft Software Assurance 24×7 Problem Resolution Support incidents. ... If you have a Premier Support Agreement with Microsoft however, this is the highest tier of support and your experience will always be better calling in to Premier than using Professional Support.
https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
Initiate a Problem Resolution Support Incident at Microsoft Assisted Support. Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or …
https://support.microsoft.com/en-au/help/4016988/vlsc-software-assurance-guide
Find the SA Access ID (located near the top of the 24x7 Problem Resolution Support Benefits Details page) and give this information to your IT staff. To initiate a 24x7 support incident through Microsoft Support. Go to Microsoft Software Assurance Support page and click on Submit Request; Select the product and problem for which you need support.
https://social.technet.microsoft.com/Forums/itmanagement/en-US/23343628-0bac-4aa7-a2de-65602b6bf841/general-question-about-24x7-problem-resolution-support-phone
Microsoft sent me a SA Benefits at a glance and says I have: 27 - Total 24x7 Problem Resolution Support Does this mean I have support for: 27 issues (from end to end - until resolved)? 27 Hours? 27 Days? I can't seem to find a clear answer on what the total of 27 means for my support.
https://community.spiceworks.com/topic/113553-microsoft-sa-software-assurance-24x7-support
Oct 14, 2010 · Just to clarify a bit, you can get 24x7 support as part of SA but you have to be spending a *lot* of money. Normally if you need to get support from MS for something it generally has to be a major problem, they aren't really there for day to day common problems, thats …
http://download.microsoft.com/download/0/1/8/01849D27-C75E-4643-9289-DBBF78A90376/premier-support-software-assurance-datasheet.pdf
Premier Support Software Assurance Getting the most from Software Assurance benefits with Premier Support Based on your Volume licensing agreement, some of your organizations Software Assurance benefits can be transferred to a Premier Support Agreement. Within the Software Assurance “24X7 Support” benefit your organization.
https://download.microsoft.com/documents/uk/licensing/software-assurance/guides/downloads/Software%20Assurance%20Activation%20Guide%20(Oct%2006).pdf
Vouchers, delivered by Microsoft Certified Partners for Learning Solutions, on select courses that are instructor-led, online, or self-paced courses. 24x7 Problem Resolution Support Continuously connect with Microsoft for business-critical support needs. 24x7 Problem Resolution …
https://azure.microsoft.com/en-us/support/plans/response/
The issue demands an urgent response. If you chose 24x7 when you submit the support request, you commit to a continuous, 24x7 operation, every day with the Microsoft team until resolution, otherwise, Microsoft may at its discretion decrease the severity to level C.
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