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https://dynamics.microsoft.com/en-us/crm/what-is-crm/
What is CRM? CRM stands for customer relationship management. It's a category of integrated, data-driven software solutions that improve how you interact and do business with your customers. CRM systems help you manage and maintain customer relationships, track sales leads, marketing, and pipeline, and deliver actionable data.
https://blogs.msdn.microsoft.com/benlec/page/2/
Jan 08, 2009 · Microsoft CRM Support Tools Info Microsoft CRM Support Tools Info Most Recent Most Comments. Improving CRM4 Performance under Windows 2008 using IIS7 Output Caching feature. Hi all, Web content can be divided into two categories: static content and dynamic content. Static content does not change from request to request.
https://blogs.msdn.microsoft.com/benlec/page/3/
Sep 06, 2007 · Microsoft CRM Support Tools Info Microsoft CRM Support Tools Info Most Recent Most Comments. Microsoft CRM 3.0 Outgoing SMTP Configuration Wizard + CrmDiagToolTurbo Update. Hi all, I know we have a quite “good” amount of SMTP Configuration issue related cases these days. The following KB is really good and we use it quite often to setup the ...
https://dynamics.microsoft.com/en-us/
Go beyond traditional CRM and ERP applications with Microsoft Dynamics 365—the connected business cloud that brings data, people, operations, and customers together. ... HP improved customer support by creating virtual agents that offer self-service solutions across …
https://www.microsoft.com/en-us/download/details.aspx?id=40343
Sep 24, 2013 · The Microsoft Dynamics CRM Report Authoring Extension is required to author custom Fetch-based reports for Microsoft Dynamics CRM by using Business Intelligence Development Studio or SQL Server Data Tools. Report Authoring Extension is a plug-in that obtains the metadata and data from Microsoft Dynamics CRM.
https://community.dynamics.com/crm/b/dynamicscrmsupportblog/posts/support-diagnostics-tools
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