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https://www.microsoft.com/en-us/industry/services/support
Adopt an enterprise-grade approach to support, with reliable problem resolution plus proactive, preventative care for your Microsoft investments. Premier Support for Partners Enhance your offerings by collaborating with Microsoft to deliver Premier services to your customers, while also receiving the highest ticket priority for critical cases.
https://www.microsoft.com/en-us/licensing/licensing-programs/enterprise
The Microsoft Enterprise Agreement offers the best value to organizations with 500* or more users or devices that want a manageable volume licensing program that gives them the flexibility to buy cloud services and software licenses under one agreement.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · The SA support offering is governed by Microsoft's current Software Assurance terms and conditions. The terms and conditions are subject to change. For more information, see the Microsoft Product List and Product Use Rights available on the Microsoft Volume Licensing Web site.
https://www.uscloud.com/blog/microsoft-premier-unified-support-questions/
The pricing you have for Microsoft Premier (Unified) Support seems to be different than my contract or Microsoft Enterprise Agreement (EA)? We find that MS Premier (Unified) Support contracts vary greatly by customer like Enterprise Agreements (EA). In most cases, customers are overpaying either in actual rate or the level of support ...
https://support.microsoft.com/en-us/supportrequestform/2afa6f15-b710-db46-909a-8346017c802f
Agreement Number Text must be less than 200 characters Select a Category * My Account or Profile Site Access Order Information Licensing Information Benefit Information Product Information Product Downloads Product Keys Assigning or Activating Benefits Assigning or Activating Subscriptions
https://azure.microsoft.com/en-us/offers/enterprise-agreement-support/
FY19 terms and conditions for new and existing Azure Support offer for Enterprise Agreement customers Skip Navigation ... Get support Create a support ticket; Support community Ask ... (EES), Server Cloud Enrollment (SCE), or Microsoft Customer Agreement (MCA) from a Microsoft representative. Have an agreement for Azure, Azure Government or ...
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