Find all needed information about Microsoft Enterprise Agreement Support. Below you can see links where you can find everything you want to know about Microsoft Enterprise Agreement Support.
https://www.microsoft.com/en-us/licensing/licensing-programs/enterprise
The Enterprise Agreement includes a subscription option that lowers initial licensing costs because you subscribe to the rights to use Microsoft products and services instead of owning them. The subscription option also enables you to increase or decrease subscription counts on an annual basis.
https://support.microsoft.com/en-us/help/4203112/microsoft-customer-support-service-agreement
This service agreement (“Service Agreement”) applies to Support Services (defined below) and is entered into by and between the customer using the Support Services (“you” or “your”) and Microsoft (“we,” “us” or “our”) (you and us, each, a “Party” and, collectively, the “Parties”). This Service Agreement does not apply to any professional services (i.e., support or consulting) offered or provided to …
https://www.microsoft.com/en-us/industry/services/support
Microsoft Unified Support Empower your IT teams and end-users with an outcome-based approach that delivers value as your company grows in the cloud. Discover this new support offering that reinvents the enterprise support experience.
https://azure.microsoft.com/en-us/offers/enterprise-agreement-support/
Microsoft provides Standard support (with exclusions) from July 1, 2019, through June 30, 2020, to Microsoft Azure customers that meet all the following eligibility qualifications: Purchased Microsoft Azure services under an Enterprise Agreement (EA), Enrollment for Education Solutions (EES), Server Cloud Enrollment (SCE), or Microsoft Customer Agreement (MCA) from a Microsoft representative.
https://www.uscloud.com/blog/microsoft-premier-unified-support-questions/
We find that MS Premier (Unified) Support contracts vary greatly by customer like Enterprise Agreements (EA). In most cases, customers are overpaying either in actual rate or the level of support/responsiveness.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · The SA support offering is governed by Microsoft's current Software Assurance terms and conditions. The terms and conditions are subject to change. For more information, see the Microsoft Product List and Product Use Rights available on the Microsoft Volume Licensing Web site.
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