Microsoft Office 365 Support Sla

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Compare Microsoft Office 365 Support Options

    https://products.office.com/en-us/business/office-365-for-business-support-options
    Microsoft has the breadth and depth to support customers and help them get the most out of Office 365 and their technology investments. Although with your Office 365 subscription you get a global network of experts with decades of knowledge about Microsoft productivity and collaboration tools, for our enterprise customers we recommend more enhanced support services through Premier Support for ...

Service Level Agreement - Service Descriptions Microsoft ...

    https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/service-level-agreement
    To learn more about our Service Level Agreements for the services, download the Service Level Agreement for Microsoft Online Services. For overview information about system uptimes, as well as security, privacy, and compliance information, see Transparent operations from Office 365. Office 365 operated by 21Vianet

Support - Service Descriptions Microsoft Docs

    https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/support
    With every Microsoft Office 365 Enterprise, Business, Education, and Government subscription, Microsoft Support provides global technical, pre-sales, billing and, subscription support. Support is available both online through the Office 365 portal and by telephone for both paid and trial subscriptions. For more information, see Office 365 Support Options.

Azure / Office 365 Logging SLAs - Microsoft Community

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_o365admin-mso_security/azure-office-365-logging-slas/7b66277c-9149-4970-b4e9-d61b49200c21
    Jun 14, 2017 · Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

What is the Service Level Agreement (SLA) for Office 365 ...

    https://neural.zendesk.com/hc/en-us/articles/216969918-What-is-the-Service-Level-Agreement-SLA-for-Office-365-Services-
    As Office 365 is delivered by Microsoft directly - please refer to the Microsoft Office 365 Service Level Agreement document provided by the vendor.

Office 365 Service Level Agreement (SLA)

    https://social.technet.microsoft.com/Forums/en-US/0032f25f-b37c-4458-b51c-c44b79f58057/office-365-service-level-agreement-sla
    Feb 28, 2012 · Office 365 Service Level Agreement (SLA) Microsoft Online Services > ... Hello, does anyone know if Microsoft has published it's SLA for Office 365 yet, and if so where I can download it? thanks in advance! rob. Monday, May 2, 2011 4:29 PM ...

Licensing Terms Microsoft Volume Licensing

    https://www.microsoft.com/en-us/licensing/product-licensing/products
    The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services. The current and archived editions of the SLA are available for download and they cover Office 365, Intune, Dynamics 365, and Azure.

How to create service requests to contact Office 365 support?

    https://blogs.technet.microsoft.com/praveenkumar/2013/07/17/how-to-create-service-requests-to-contact-office-365-support/
    Jul 17, 2013 · In this blogpost we cover how would you create service request(SR) in new Office 365. Being an IT admin there would be occasions where you would need to contact support to help you with some technical issue.

SLA for Azure Cloud Services Microsoft Azure

    https://azure.microsoft.com/en-us/support/legal/sla/cloud-services/v1_5/
    Read the service-level agreement (SLA) for Microsoft Azure Cloud Services. Learn about guarantees, claims, Service Credits, and limitations. Read the service-level agreement (SLA) for Microsoft Azure Cloud Services. Learn about guarantees, claims, Service Credits, and limitations. ... and Services in an Office 365 Small Business Premium suite ...

Service Level Agreements - Home Microsoft Azure

    https://azure.microsoft.com/en-us/support/legal/sla/
    Connect with the Microsoft Partner Community Accelerate partner connections and amplify success through the Microsoft partner ecosystem; Support ... The Service Level Agreement (SLA) describes Microsoft’s commitments for uptime and connectivity. The …



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