Microsoft Premier Support Agreement

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Microsoft Premier Support for Partners

    https://partner.microsoft.com/en-us/support/microsoft-services-premier-support
    Microsoft Premier Support for Partners offers complete, end-to-end managed support across the full Microsoft platform to meet your complex needs, expand your capabilities in the cloud, and collaborate more strategically with Microsoft. Resolve issues quickly.

Support Solutions Microsoft Industry

    https://www.microsoft.com/en-us/industry/services/support
    Adopt an enterprise-grade approach to support, with reliable problem resolution plus proactive, preventative care for your Microsoft investments. Premier Support for Partners Enhance your offerings by collaborating with Microsoft to deliver Premier services to your customers, while also receiving the highest ticket priority for critical cases.

Realizing the benefits of a Microsoft Premier support ...

    https://www.techazine.com/2015/05/27/realizing-the-benefits-of-a-microsoft-premier-support-agreement/
    May 27, 2015 · One of the great benefits with a Premier agreement is the Risk Assessment Programs (RAPs). You are able to use a portion of your contract hours to have a Premier Field Engineer, onsite or remotely, analyze your environment. These engineers specialize in the product that they support. Microsoft has different RAPs for each of their products.

Microsoft Premier Support Agreement US Cloud

    https://www.uscloud.com/microsoft-premier-support-agreement/
    Microsoft has rolled out its biggest change to support in two decades, shifting its Premier Support agreement customers to Unified Support. The new Unified support agreement includes unlimited reactive support hours and there are three levels – Core, Advanced, Performance – which have a minimum contract size of $25,000, $50,000, and $175,000.

Premier Proactive Services Terms of Use - Premier ...

    https://services.premier.microsoft.com/trust/termsofuse?Culture=en-US&CultureAutoDetect=true
    To access the Services, you will need to have and maintain a valid Microsoft Premier Support Services contract associated to your subscription. If you do not maintain both your subscription for the services and your Premier Support Services contract, you will not be able to access the services.

Microsoft Unified Support Solutions Microsoft Industry

    https://www.microsoft.com/en-us/industry/services/unified-support-solutions
    Try using the new Unified Support model and discover what Microsoft can do as a partner to your technological success. Maximize your Microsoft investment. Try using the new Unified Support model and discover what Microsoft can do as a partner to your technological success. ... “Three years ago, we were spending 90% of our Premier agreement to ...



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