Find all needed information about Microsoft Problem Resolution Support. Below you can see links where you can find everything you want to know about Microsoft Problem Resolution Support.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · The SA support offering is governed by Microsoft's current Software Assurance terms and conditions. The terms and conditions are subject to change. For more information, see the Microsoft Product List and Product Use Rights available on the Microsoft Volume Licensing Web site.
https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
HOWTO: Use Microsoft Software Assurance 24×7 Problem Resolution Support incidents. ... If you have a Premier Support Agreement with Microsoft however, this is the highest tier of support and your experience will always be better calling in to Premier than using Professional Support.
https://www.microsoft.com/en-us/industry/services/support
Adopt an enterprise-grade approach to support, with reliable problem resolution plus proactive, preventative care for your Microsoft investments. Premier Support for Partners Enhance your offerings by collaborating with Microsoft to deliver Premier services to your customers, while also receiving the highest ticket priority for critical cases.
https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
Initiate a Problem Resolution Support Incident at Microsoft Assisted Support. Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or web-based support responses will …
https://support.microsoft.com/en-us/help/4016988/vlsc-software-assurance-guide
Mar 24, 2017 · Find the SA Access ID (located near the top of the 24x7 Problem Resolution Support Benefits Details page) and give this information to your IT staff. To initiate a 24x7 support incident through Microsoft Support. Go to Microsoft Software Assurance Support page and click on Submit Request; Select the product and problem for which you need support.
https://social.technet.microsoft.com/Forums/itmanagement/en-US/23343628-0bac-4aa7-a2de-65602b6bf841/general-question-about-24x7-problem-resolution-support-phone
Microsoft sent me a SA Benefits at a glance and says I have: 27 - Total 24x7 Problem Resolution Support Does this mean I have support for: 27 issues (from end to end - until resolved)? 27 Hours? 27 Days? I can't seem to find a clear answer on what the total of 27 means for my support.
http://download.microsoft.com/download/0/1/8/01849D27-C75E-4643-9289-DBBF78A90376/premier-support-software-assurance-datasheet.pdf
Premier Support Software Assurance Getting the most from Software Assurance benefits with Premier Support Based on your Volume licensing agreement, some of your organizations Software Assurance benefits can be transferred to a Premier Support Agreement. Within the Software Assurance “24X7 Support” benefit your organization.
https://www.directionsonmicrosoft.com/contracts/support/terms/problem-resolution-support
New licensing rules favor Azure over competing cloud platforms by restricting a customer’s ability to apply Microsoft software licenses to workloads hosted at Amazon, Google, and Alibaba on equipment reserved solely for that customer’s use.
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