Find all needed information about Microsoft Storsimple Support. Below you can see links where you can find everything you want to know about Microsoft Storsimple Support.
https://docs.microsoft.com/en-us/azure/storsimple/storsimple-8000-contact-microsoft-support
Contact Microsoft Support. 01/09/2018; 3 minutes to read; In this article. The StorSimple Device Manager provides the capability to log a new support request within the service summary blade. If you encounter any issues with your StorSimple solution, you can create a service request for technical support.
https://support.microsoft.com/en-us/help/3193606/storsimple-support-packages-and-device-logs
The Microsoft Azure StorSimple support package contains all the relevant logs that can assist Microsoft Support team with troubleshooting issues. These logs are collected either automatically during the support ticket submission or else can be submitted manually.
http://onlinehelp.storsimple.com/9_Technical_Support
Request a technical escalation from your StorSimple support engineer. Call Microsoft Support (1-800-Microsoft (642-7676) for US) and reference your SR number and ask the Microsoft representative to escalate the SR to the Duty Manager. For international customers, see this link for your regional support number. Hardware Support
https://docs.microsoft.com/en-us/azure/storsimple/storsimple-8000-create-manage-support-package
A StorSimple support package is an easy-to-use mechanism that collects all relevant logs to assist Microsoft Support with troubleshooting any StorSimple device issues. The collected logs are encrypted and compressed. This tutorial includes step-by-step instructions to create and manage the support package for your StorSimple 8000 series device.
https://docs.microsoft.com/en-us/azure/storsimple/storsimple-partner-csp-overview
For more information about StorSimple for CSP, visit the Azure CSP overview page. For more information on billing, pricing, incentives, and getting support in CSP, go to StorSimple in CSP: FAQ. Deploy and manage StorSimple for CSP. StorSimple for CSP is available as a usage-based service in all the markets where the StorSimple is available today.
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