Find all needed information about Microsoft Support Incident. Below you can see links where you can find everything you want to know about Microsoft Support Incident.
https://support.microsoft.com/en-us/supportforbusiness/productselection
This site in other countries/regions. Algérie - Français. Argentina - Español
https://support.microsoft.com/en-us/help/4457997/microsoft-professional-support-pay-per-incident-faq
Jun 25, 2019 · The support professional will agree on the definition of the problem with you when you raise the support incident. The incident will be closed after the support professional has delivered one or more suggested solutions to you. If the support professional is unable to deliver a solution, you'll be notified and the case will be closed as unresolved.
https://blogs.msmvps.com/bradley/2014/12/02/microsoft-support-cases-for-itpros-now-499/
Dec 02, 2014 · An incident is defined as a single support issue and the reasonable effort to resolve it. Incidents may be submitted online or over the phone. Response time will be between 2 and 8 hours, depending on severity of incident.
https://www.channelpronetwork.com/blog/entry/microsoft-support-cases-itpros-now-499
Professional Support provides you with access to Microsoft experts, to help you address problems encountered with the development, deployment and management of Microsoft software in business environments. Professional Support is available as a single “pay-per-incident” (PPI) or an annual contract with five incidents.
https://mbs.microsoft.com/customersource/Global/GP/Pages/Item-Support.aspx?TermStoreId=544159fc-6634-48e2-9a1d-1d77dceec34c&TermSetId=5521126c-27b5-4aa6-9daa-96bb01250b7d&TermId=1b9ff137-b1a7-41b9-aae5-df0af9fb333d&UrlSuffix=Support_Incident_Defined
Send a Question to the Community. Can't find a solution yourself? Send a question to the Community and receive answers from other customers, partners, …
https://partner.microsoft.com/en-us/support
Microsoft Partner Support. Show all support options. Clear all selections. Area. Category. Topic. How can we help you today? Let us guide you to the best way to get support for your particular situation. Select the Area, Category, and Topic to display all available support options.
https://blogs.msdn.microsoft.com/paulfo/2010/02/23/do-you-know-how-to-get-microsoft-technical-support/
Feb 23, 2010 · Do you know how to get Microsoft Technical Support? ... MSDN/TechNet Subscription Incident Support. Depending on the style and level of your subscription you have between 2 and 4 incidents available for your use. These are assisted break-fix incidents, solution design services are available to developers under Premier Service contracts ...
https://docs.microsoft.com/en-us/visualstudio/subscriptions/vs-tech-support
How to submit an incident using your benefit. Once you have your Contract ID and Access ID set up, you can use it to submit a Tech Support incident online (sign-in required), or via the Azure portal, or by calling the technical support number for your country.If you submit your incident online, you have the option to have a Microsoft Support Professional call you back.
https://azure.microsoft.com/en-us/support/plans/response/
Support scope and responsiveness. ... For a Severity C incident, Microsoft will contact you during business hours only. You also ensure that Microsoft has your accurate contact information. 1 Maximum severity for Developer support is Severity C. Severities A and B are not available with the Developer support plan.
https://serviceshub.microsoft.com/support/contactsupport
The Services Hub helps customers stay connected and be proactive by providing visibility into their Microsoft products and services, training and support resources customized for them, and solution monitoring to help prevent and resolve issues faster.
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