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https://www.smatbot.com/blog/how-chatbots-can-takeover-customer-support-in-mobile-applications/
Jul 24, 2019 · There have been immense advancements in the field of customer support over the last few years and Chatbots are not new in that. The latest here is that chatbots are making way into mobile applications to solve their customer support problems.
https://technologyadvice.com/blog/information-technology/improve-customer-service-with-mobile-apps/
The report claims that as of March 2014, users now spend two hours and 42 minutes per day on mobile devices, an increase of three minutes from 2013. What this means for businesses is that to stay competitive and relevant, integrating mobile apps into their customer service strategy is essential. Improve Customer Service
https://customerservice.starbucks.com/app/contact/ask_wifi_mobile_apps/
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