Mozy Home Support

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How do I contact Support? - Mozy Support Main Home Page

    http://support.mozy.com/articles/en_US/FAQ/How-do-I-contact-Support
    The Mozy community forum is available to all customers and is the preferred method of contact for MozyHome Free customers. All moderators are Mozy technicians and can help answer any questions you may have about your account, backup or restores.

Documentation - Mozy Support Main Home Page

    http://support.mozy.com/Documentation
    Get help from our Knowledge Base, Community, or personlized help from

Knowledge Base Home - Mozy Support Main Home Page

    https://support.mozy.com/KnowledgeBaseHome
    Dec 12, 2013 · Need Some Help? Our expert technicians are ready to assist you with your questions and help you restore your files. Chat with Support

Billing - Mozy Support Main Home Page

    https://support.mozy.com/articles/en_US/LandingPage/Billing
    Overview of Admin Console. This tutorial provides an overview of the Admin Console for MozyPro administrators. For additional tutorials about the Admin Console, see Admin Console (MozyPro Web Interface). For tutorials about different MozyHome account settings, see My …

MozyHome User Login

    https://home.mozypro.com/login/user
    Carbonite will be terminating support for the Mozy service on January 08, 2020*. After this point, you will no longer have access to your data, and your data will be permanently deleted. If you do not already have a transition plan, please contact your account representative at your earliest convenience.

Carbonite Support Knowledge Base

    https://support.carbonite.com/MozyUpdateFAQ
    Welcome to Carbonite. Carbonite provides secure, automatic cloud backup with features such as remote file access and our award-winning support. To help our Mozy customers better understand the Carbonite backup solution, we have compiled a list of Frequently Asked Questions (FAQs) below.

Back Up - Mozy Support Main Home Page

    https://support.mozy.com/articles/en_US/LandingPage/Backup
    Mozy can be scheduled to back up automatically or during a specific time each day. Automatic backups can run several times a day and are designed to run during times of lower user activity. Scheduled backups run once a day and are commonly used in cases where the computer is left on overnight.

Restore - Mozy Support Main Home Page

    https://support.mozy.com/articles/en_US/LandingPage/Restore
    Restoring Files This tutorial will step you through a web restore, or in other words, restoring files online through your account. This restore method is ideal for situations when restoring a large amount of files or whenever restoring files to a new or different computer.

Log In to Manage Your Account Online - Mozy Support Main ...

    http://support.mozy.com/articles/en_US/documentation/mozy-t-logging-in-online-c
    If you use MozyHome, you can manage most aspects of your account yourself when you log in online. This includes adding space or computers to your account, managing payment information, cancelling your account, and changing your account credentials, such as your email address or password.



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