Mozyhome Customer Support

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How do I contact Support?

    http://support.mozy.com/articles/en_US/FAQ/How-do-I-contact-Support
    The Mozy  community forum is available to all customers and is the preferred method of contact for MozyHome Free customers. All moderators are Mozy technicians and can help answer any questions you may have about your account, backup or restores.

Mozy Support Main Home Page

    https://support.mozy.com/
    Get help from our Knowledge Base, Community, or personlized help from

Billing - Mozy Support Main Home Page

    https://support.mozy.com/articles/en_US/LandingPage/Billing
    Overview of Admin Console. This tutorial provides an overview of the Admin Console for MozyPro administrators. For additional tutorials about the Admin Console, see Admin Console (MozyPro Web Interface). For tutorials about different MozyHome account settings, see My Account (MozyHome …

Mozy Phone Number Call Now & Shortcut to Rep

    https://gethuman.com/phone-number/Mozy
    While 801-756-2331 is Mozy's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Mozy customers, is by calling their 866-789-6699 phone number for their Customer Service department.

HOW CAN A MOZY HOME FREE MEMBER CONTACT SUPPORT?

    https://blog.mozy.com/s/question/0D538000042wlpFCAQ/how-can-a-mozy-home-free-member-contact-support
    For MozyHome accounts, this Support ID is only used by our system to identify your account and this number does not change. Whereas, an account can have many cases. Case numbers change with each newly opened case. If your account allows to contact technical support via creating a case or chat, you will see the links on the Support page as per:

Carbonite Support Knowledge Base

    https://support.carbonite.com/MozyUpdateFAQ
    Welcome to Carbonite. Carbonite provides secure, automatic cloud backup with features such as remote file access and our award-winning support. To help our Mozy customers better understand the Carbonite backup solution, we have compiled a list of Frequently Asked Questions (FAQs) below.

Requesting Web Restore for All Files - Mozy Support Main ...

    http://support.mozy.com/articles/en_US/FAQ/Requesting-Web-Restore-for-All-Files
    If you need to restore all files available, you can choose to do an Emergency Restore via the website; this allows you to restore all files available, instead of individually choosing which files to include.

How do I chat with support?

    http://support.mozy.com/articles/en_US/FAQ/How-do-I-chat-with-support
    On the right under  Contact Support, click on the option Chat. Click Start Chat. Fill out the session form, and click Submit to begin chatting with a support agent. Note:  Support chat is not available for MozyHome Free accounts.

Mozy is now part of Carbonite's backup solutions Carbonite

    https://www.carbonite.com/products/mozy
    Data center backup and disaster recovery. Carbonite backup solutions provide comprehensive protection for your data center, with flexible deployment options and multi-platform support, plus powerful high availability plans to protect your critical systems from disruptions of any kind.

Partner Portals - Mozy Support Main Home Page

    https://support.mozy.co.uk/ResellerForm
    Getting phone, chat, or case support. Actually, you’ll probably get it done much faster than that. Just fill out the form below to apply to the Mozy Reseller Program and you’ll be well on your way!

Change Mozy Password - Mozy Support Main Home Page

    http://support.mozy.com/articles/en_US/Documentation/mozy-t-change-pwd
    Choose one of the following actions: If you use MozyHome, click My Profile under the Account Pages menu on the left side of the page, then next to Password, click change.; If you use MozyPro or MozyEnterprise, click Change Password in the upper right corner of the page.; Specify your current password and your new password in the appropriate fields, then confirm the new password, then save …

Which operating systems does Mozy support?

    http://mozy.force.com/articles/en_US/FAQ/Which-operating-systems-does-Mozy-support
    MozyHome Supported Operating Systems. MozyHome does not have any networking capability, so it will only support the desktop versions of the Windows or Mac clients, and not any of the Server Operating Systems. ... Please contact your service provider, or if you are a direct Customer …

Partner Portals - Mozy Support Main Home Page

    https://support.mozy.co.uk/ResellerForm
    Getting phone, chat, or case support. Actually, you’ll probably get it done much faster than that. Just fill out the form below to apply to the Mozy Reseller Program and you’ll be well on your way!

HOW CAN A MOZY HOME FREE MEMBER CONTACT SUPPORT?

    https://blog.mozy.com/s/question/0D538000042wlpFCAQ/how-can-a-mozy-home-free-member-contact-support
    For MozyHome accounts, this Support ID is only used by our system to identify your account and this number does not change. Whereas, an account can have many cases. Case numbers change with each newly opened case. If your account allows to contact technical support via creating a case or chat, you will see the links on the Support page as per:

Carbonite Support Knowledge Base

    https://support.carbonite.com/articles/Safe-Pro-MozyFree-FAQ
    To help our MozyHome Free customers better understand the Carbonite backup solution, we have compiled a list of Frequently Asked Questions (FAQs) below. Our customer support professionals are available 7 days a week, from 9:00 AM to 8:00 PM EST, to assist with any additional questions.

Carbonite Support Knowledge Base

    https://support.carbonite.com/MozyUpdateFAQ
    Welcome to Carbonite. Carbonite provides secure, automatic cloud backup with features such as remote file access and our award-winning support. To help our Mozy customers better understand the Carbonite backup solution, we have compiled a list of Frequently Asked Questions (FAQs) below.

Carbonite integrating Mozy backup, ending free edition support

    https://searchstorage.techtarget.com/blog/Storage-Soup/Carbonite-integrating-Mozy-backup-ending-free-edition-support
    Carbonite has told MozyHome Free customers that when that support ends on April 15, customer backups will be deleted, according to Norman Guadagno, Carbonite’s senior vice president of marketing. Those Mozy backup customers must restore files before April 15. The MozyHome Free account provided up to 2 GB of data storage.

MozyHome User Login

    https://home.mozypro.com/login/user
    Carbonite will be terminating support for the Mozy service on January 08, 2020*. After this point, you will no longer have access to your data, and your data will be permanently deleted. If you do not already have a transition plan, please contact your account representative at your earliest convenience.

Mozy Support Main Home Page

    http://support.mozy.co.uk/
    Need Some Help? Our expert technicians are ready to assist you with your questions and help you restore your files. Chat with Support

Mozy files to Carbonite transition

    https://blog.mozy.com/s/question/0D53800004YHQpuCAH/mozy-files-to-carbonite-transition
    There are currently no active alerts. Please be advised that our customer support telephone number is currently offline. Please submit any customer support issues you have through the support portal.

Mozy Support Main Home Page

    https://partners.mozy.com/
    Get help from our Knowledge Base, Community, or personlized help from

Mozy Review Consumer-Rankings.com

    https://www.consumer-rankings.com/online-backup/mozy-review/
    Customer Support. Mozy provides multiple ways of getting the information you need, although telephone and chat support is only available if you have a paid account. However, Mozy does have a reasonably active twitter account where Mozy representatives are available to answer questions.



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