Find all needed information about Ms 24x7 Problem Resolution Support. Below you can see links where you can find everything you want to know about Ms 24x7 Problem Resolution Support.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · The SA support offering is governed by Microsoft's current Software Assurance terms and conditions. The terms and conditions are subject to change. For more information, see the Microsoft Product List and Product Use Rights available on the Microsoft Volume Licensing Web site.
https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-product
24x7 Problem Resolution Support provides around-the-clock phone support. This direct connection to Microsoft anytime a support need arises can help you maximize uptime, lower support costs, and enhance IT productivity by reducing time spent troubleshooting and resolving issues.
https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
One of these beneftis is “24×7 Problem Resolution Support incidents”, which provide the user with the ability to call in for technical support on an issue. These are valuable and are worth upwards of $500 per incident.
https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or web-based support responses will occur during business hours.
https://www.uk.insight.com/en-gb/myea/software-assurance-benefits/support
24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week. This direct connection to Microsoft anytime a support need arises—for almost any product—can help you maximise uptime, lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues.
https://download.microsoft.com/documents/uk/licensing/software-assurance/guides/downloads/Software%20Assurance%20Activation%20Guide%20(Oct%2006).pdf
Continuously connect with Microsoft for business-critical support needs. 24x7 Problem Resolution phone support for all products, in addition to unlimited business-hour Web support for Standard and Enterprise edition servers, allows customers to select the right
https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-benefits
You can convert Software Assurance 24x7 Problem Resolution Support incidents to Premier Problem Resolution Support until February 2021 by reserving the incidents for Premier through the VLSC and contacting your Technical Account Manager. The conversion ratio will depend on local Premier list prices and can vary by country/region.
https://social.technet.microsoft.com/Forums/itmanagement/en-US/23343628-0bac-4aa7-a2de-65602b6bf841/general-question-about-24x7-problem-resolution-support-phone
Microsoft sent me a SA Benefits at a glance and says I have: 27 - Total 24x7 Problem Resolution Support Does this mean I have support for: 27 issues (from end to end - until resolved)? 27 Hours? 27 Days? I can't seem to find a clear answer on what the total of 27 means for my support.
https://support.microsoft.com/en-au/help/4016988/vlsc-software-assurance-guide
24x7 Problem Resolution Support . Problem Resolution Support provides around-the-clock phone support for business critical issues or business hours phone support for non-critical. Unlimited email support can be used for non-critical problems. Phone incident award
https://community.spiceworks.com/topic/113553-microsoft-sa-software-assurance-24x7-support
Oct 14, 2010 · Initiate 24x7 Problem Resolution Phone Support Incident by calling Support Customer Care 1-800-936-3500 (U.S. and Canada only)
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