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https://www.quantum.com/serviceandsupport/multivendor/index.aspx
Quantum Product Support Multi-Vendor. At Quantum we support all the leading hardware and software solutions that today's heterogeneous storage environments require. We take a collaborative multi-vendor support model, which leverages our long-standing memberships in TSANet and Storage Networking Industry Association.
https://www.ibm.com/us-en/marketplace/integrated-multivendor-support
Integrated Multivendor Support (IMS) for your Data Center ... clients can save as much as 25% w/ IBM Multi-Vendor Support Services Read the study. Expert, single-source support for all your support needs. As your enterprise adopts new technologies, your tech support & maintenance model grows exponentially, with dozens of original equipment ...
https://www.dell.com/learn/us/en/25/shared-content~solutions~oem~en/documents~oem-services-multivendor.pdf
The challenges of supporting a multivendor installed base get exponentially more difficult for original equipment manufacturers (OEMs) as your customers' technology requirements change with the addition of new support agreements, updates to levels of service or updates to warranties — with each vendor. Total support management provided by ...
https://www.dynamicsystemsinc.com/multi-vendor-support/index.php
A SINGLE POINT-OF-CONTACT FOR MULTI-VENDOR SUPPORT. ... and software support and enables our customers to realize the cost savings associated with this type of services model. Imagine taking 20 different support contracts that today require 20 separate procurements and consolidating that into one agreement with one invoice, one contract term ...
https://www.romexsoft.com/blog/single-vendor-vs-multi-vendor-outsourcing/
Sep 27, 2017 · Better account support. Single vendors are often less incentivized to offer superior support and attention to the “locked-in” client, whereas a multi-vendor environment is more competitive with all parties being more interested in keeping you on …4.8/5(12)
https://www.ibm.com/services/technology-support/multivendor-it
Multivendor Support Services from IBM provide client device support, ... Simplify multi-vendor IT support management. ... (INS) delivers a unique proactive support model which helps you identify problems before they occur and affect business operations. INS accurately pinpoints multiple exposures using a combination of proprietary algorithm ...
https://news.microsoft.com/1999/06/14/product-support-services-strategy-for-multivendor-support-eases-customer-effort/
Jun 14, 1999 · Strong Vendor Support Relationships Are Key to Customer Satisfaction . Microsoft has also focused a lot of attention on helping to shape the direction and initiatives of the largest and most successful multivendor support community, TSANet.
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