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https://success.salesforce.com/answers?id=90630000000gvnfAAA
Dec 14, 2011 · Salesforce has multilanguage capabilities and can be deployed in a global environment. You can turn on multilingual solutions so users have the ability to translate solutions into multiple languages.
https://languageio.com/blog/multilingual-chat-for-salesforce
Jun 28, 2018 · With the release of multilingual chat tool, Language I/O Chat®, Salesforce customer service agents can now speak to their customers in real-time in over 150 languages. Language I/O Chat lets monolingual customer service agents become multilingual with the click of a button inside the Salesforce customer relationship management (CRM) system.
https://developer.salesforce.com/forums/?id=906F00000009AMRIA2#!/feedtype=RECENT&criteria=ALLQUESTIONS&
Feb 13, 2012 · Multilingual support in Visual Workflows I've spent the last few hours looking at posts and documentation and I'm yet to find anything around Multilingual support in Visual Workflow forms. Does anyone have any experience in this and could shed some light on the matter?
https://help.salesforce.com/articleView?id=sol_enable_translate.htm&type=5
salesforce help; salesforce training; salesforce support
https://languageio.com/ru-home/blog/multilingual-chat-support-salesforce-and-oracle-service-cloud
Language I/O just launched multilingual chat support in two of the largest CRM platforms out there: Oracle Service Cloud and Salesforce Service Cloud. In a nutshell, it enables your English (or monolingual) support agents to provide chat support to customers in any language, right there inside the CRM where they already do their work.
https://www.salesforce.com/in/hub/service/awesome-support-centers-designs/
Square has customers around the globe and they’ve done an excellent job utilising the multilingual support to address their growing customer base. Integrating a “sign in” button is a smart way to authenticate users before they can submit a case; The ability to view support center by topics or by articles is a great way to organise content
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