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https://www.mysql.com/support/
MySQL Consultative Support Simple and predictable, Oracle's Lifetime Support Policy is the industry's most comprehensive and flexible support policy. No matter which release of MySQL you are using, Oracle will be there for your business. Oracle's Lifetime Support Policy has three options.
https://www.mysql.com/support/supportedplatforms/database.html
Supported Platforms: MySQL Database MySQL supports deployment in virtualized environments, subject to Oracle KM Note 249212.1. For further details, please contact the MySQL Sales Team. Important Platform Support Updates »
https://www.mysql.com/products/enterprise/
MySQL Enterprise Edition MySQL Enterprise Edition includes the most comprehensive set of advanced features, management tools and technical support to achieve the highest levels of MySQL scalability, security, reliability, and uptime.
https://www.oracle.com/us/assets/oracle-platinum-services-ds-1653256.pdf
access this enhanced support for eligible systems under their existing support agreement at no additional cost. In addition to receiving the complete support essentials with Oracle Premier Support, qualifying Oracle Platinum Services customers also receive: 24/7 Oracle remote fault monitoring Accelerated response and restore targets
https://www.2ndquadrant.com/en/support/support-postgresql/
The goal of having platinum support was very simple – to serve as a backup and safety mechanism for the internal team at BenchPrep. This allowed the team the ability to work with the professionals at 2ndQuadrant and figure out what we should be tuning and tweaking continuously with regards to the Postgres configuration and also with regards to errors and issues.
https://www.idera.com/support/
Platinum Support Package All the benefits included in Gold and Basic packages, plus: Product Environment Reviews - A virtual review of Idera product configurations and usage, followed up with a written summary of areas for improvement or are at risk (up to four annually)
https://stackoverflow.com/questions/23195959/mysql-community-server-limitations
MySQL Consultative Support, available with MySQL Enterprise Platinum gives you tailored advise from the MySQL Support team on how to properly design and tune your MySQL servers, schema, queries, and replication set-up for better performance.
https://blogs.oracle.com/mysql/get-the-facts%3a-mysql-licensing-and-pricing
Nov 10, 2010 · 24x7, unlimited incidents, global support for all customers; In the past, MySQL had tiered support model with 4 support tiers ranging from getting only 2 incidents/yr. to only business hour support to 24x7 support. With Oracle's new model, all MySQL customers now get the highest quality of 24x7, global, Premier Support with unlimited incidents.
https://www.mysql.com/support/eol-notice.html
Due to very low demand, MySQL has stopped development and support for macOS 10.13. Users are requested to upgrade to recent versions of macOS. Source and binaries for previously released versions will continue to be available from the archives. November 26, 2019
https://forums.mysql.com/read.php?63,141184,141184
MySQL Platinum (the highest service level) is about $5000 per server, not per processor. If you can get enough traction with MySQL and downsize DB2, this will lead to …
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