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https://www.reddit.com/r/neopets/comments/2xpo89/what_are_your_ticket_response_times/
14 days, but I also sent a message on FB and an email to [email protected] (which creates another ticket, that's the one I got a reply). I quickly explained my issue and also included my first ticket number, the one I wrote with lots and lots of account info.
https://www.reddit.com/r/neopets/comments/7vr8f1/how_long_have_you_waited_for_support_ticket/
Feb 06, 2018 · I submitted a ticket for a frozen account back in 2014 and again in 2015 and 2016 and never got a response. I started playing again about 2 weeks ago, submitted another ticket and posted on the neoboards a few times and it got resolved in 3 days aha. I'd definitely recommend posting on the neoboards for faster response time :) good luck!
http://www.jellyneo.net/?go=frozen_accounts
Finally you've received a response to your ticket, but you are not unfrozen. Support may be asking for more information. At this point, DO NOT file any new tickets about the same issue, because a Support member is already assigned to your case. There's no time limit to respond to your ticket, but the sooner, the better.
http://www.neopets.com/help.phtml
Important Note on Support: Neopets is currently switching support provider for ticketing. As always you may contact us by email at [email protected]. Please include the username you are writing in about! And if it's an access issue, include the email address(es), ...
https://ask.metafilter.com/177125/How-do-I-contact-Neopets
Jan 30, 2011 · How do I contact Neopets, preferably via e-mail? ... response from [email protected] once, so that one might be worth a try. ... submit a "help" support ticket for a general issue, state your case, and request assistance in making this a reality b) contact them directly at the phone number in the comment above ...
http://www.neopets.com/prehistoric/ticketbooth.phtml?type=thanks
Neopets.Com - Virtual Pet Community! Join up for free games, shops, auctions, chat and more!
https://twitter.com/Neopets/status/1179154086169473025
Oct 01, 2019 · @Neopets. The official Twitter ... Please provide us with your support ticket number and we will pass it along to our support team. Thank you! 3:00 PM - 1 Oct 2019 ... Thanks friends. I see you liked my previous response, but posting the ticket number here so its connected to the right post for you ^^ #77787 Thank you ^_^Location: Neopia
https://www.walmart.com/ip/Neopets-15-Email-Delivery/42351561
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