Netapp Autosupport Mail Relay

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How to enable relaying for AutoSupport e-mails on ...

    https://kb.netapp.com/app/answers/answer_view/a_id/1030651/~/how-to-enable-relaying-for-autosupport-e-mails-on-microsoft-exchange-2003
    Note: NetApp recommends HTTP/HTTPS instead of SMTP as a best practice.If HTTP/HTTPS is not an option, follow the steps below to allow relaying for Autosupport delivery: To review the Benefits of using HTTPS or enable refer to Data ONTAP Autosupport and On Demand Configuration NetApp has provided basic steps to configure your Exchange mailhost, we do …

How to enable relaying for Exchange 2000, thereby ... - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1032277/~/how-to-enable-relaying-for-exchange-2000%2C-thereby-preventing-autosupport-to
    Nov 28, 2017 · This prevents sending AutoSupport messages from the user storage systems to the NetApp AutoSupport database. If the storage system is configured with the user addresses and with [email protected], the messages might still be sent to the user addresses, since they are internal to Exchange.

Not receiving AutoSupport e-mails due to error ... - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1014968/~/not-receiving-autosupport-e-mails-due-to-error%3A-550-5.7.1-unable-to-relay-and
    NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein.

Troubleshooting AutoSupport message delivery over SMTP

    https://library.netapp.com/ecmdocs/ECMP1636037/html/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    If this test succeeds but the same message sent to mailto:[email protected] does not, ensure that SMTP relay is enabled on all of your SMTP mail hosts, or use HTTPS as a transport protocol. If even the message to the locally administered email account does not succeed, confirm that your SMTP servers are configured to forward attachments ...

Show AutoSupport configuration (for E2800 or ... - NetApp

    https://mysupport.netapp.com/NOW/public/eseries/cli/GUID-C39AE1DE-C63B-4B37-9DCA-C0183EB68F36/GUID-AB380BA6-63B9-49AB-BA38-589EEDB63143.html
    Auto Support / AutoSupport Commands for the E2800 and E5700 / Show AutoSupport configuration (for E2800 or E5700 storage arrays) Show AutoSupport configuration (for E2800 or E5700 storage arrays) The show storageArray autoSupport command displays the AutoSupport bundle collection settings for the storage array.

How to troubleshoot AutoSupport delivery when using SMTP

    https://kb.netapp.com/app/answers/answer_view/a_id/1030445/~/how-to-troubleshoot-autosupport-delivery-when-using-smtp-
    Nov 28, 2017 · Contact the SMTP mail server administrator to have them enable debug logging on the mail server and assist identifying the problem; If you continue to experience issues, a packet trace can capture the network communication while an autosupport is generated and contact NetApp Support for additional assistance diagnosing the problem. Related Links:

Specify the AutoSupport delivery method - NetApp

    https://mysupport-stg.netapp.com/NOW/public/eseries/cli/GUID-C39AE1DE-C63B-4B37-9DCA-C0183EB68F36/GUID-9E113AC8-6BF2-4F7E-91FD-498AF716381B.html
    Allows you to specify the mail relay server for the AutoSupport messages. senderMail. Allows you to specify the sender email address for the AutoSupport messages. Syntax for HTTP/HTTPs Delivery Methods. SMcli -autoSupportConfig deliveryMethod= ... server.eng.netapp.com senderEmail:[email protected].

Specify the AutoSupport delivery method - NetApp …

    https://docs.netapp.com/ess-11/topic/com.netapp.doc.ssm-cli-115/GUID-9E113AC8-6BF2-4F7E-91FD-498AF716381B.html
    Allows you to specify the delivery method of the AutoSupport messages. Valid choice is SMTP. See the next section of this topic for information about using HTTP or HTTPS, which are also valid. mailRelayServer: Allows you to specify the mail relay server for the AutoSupport messages. senderMail

Specify the Email (SMTP) delivery method (for ... - NetApp

    https://mysupport.netapp.com/NOW/public/eseries/cli/GUID-C39AE1DE-C63B-4B37-9DCA-C0183EB68F36/GUID-AA44D302-2F1F-4EDC-8755-C1028348E733.html
    NOTE: If the email method is configured, then the AutoSupport OnDemand and Remote Diagnostics will be disabled. mailRelayServer Allows the user to specify the mail relay server for the AutoSupport …

SMTP relay for Autosupport messages - NetApp Community

    https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/SMTP-relay-for-Autosupport-messages/td-p/41352
    I've tried setting up a new e-mail account for the filer to see whether it would work again, but no luck. Same problem again. So now I'm thinking about sending ASUP messages by using some kind of SMTP relay to forward them to the right address - this time with the right user/pass parameters.

Display AutoSupport bundle collection settings

    https://docs.netapp.com/ess-11/topic/com.netapp.doc.ssm-cli-115/GUID-AD631297-87DF-45B3-8935-7EB572B81AB5.html
    The activation status for this management domain of the AutoSupport feature, the AutoSupport OnDemand feature, and the AutoSupport Remote Diagnostics feature; Delivery parameters that depend on the configured delivery method: Delivery method is SMTP: Destination email address, mail relay server, and sender email address are shown

Display AutoSupport bundle collection settings - NetApp

    https://library.netapp.com/ecmdocs/ECMLP2502818/html/GUID-AD631297-87DF-45B3-8935-7EB572B81AB5.html
    The activation status for this management domain of the AutoSupport feature, the AutoSupport OnDemand feature, and the AutoSupport Remote Diagnostics feature; Delivery parameters that depend on the configured delivery method: Delivery method is SMTP: Destination email address, mail relay server, and sender email address are shown

Adding AutoSupport email recipients - NetApp Documentation

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.onc-sm-help-900/GUID-1671E980-49C9-4DE5-921A-BD8F279A6215.html
    Click Hardware and Diagnostics > AutoSupport.; Select the node, and then click Edit. In the Email Recipient tab, type the address of the email recipient, specify whether the recipient receives a full message or a short message, and then click Add. Click OK. Verify that the details you specified are displayed in the AutoSupport window.

Troubleshooting AutoSupport when messages are not received

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
    AutoSupport messages are queued for delivery, but not yet delivered. transmitting: AutoSupport is currently delivering messages. sent-successful: AutoSupport successfully delivered the message. You can find out where AutoSupport delivered the message by entering the system node autosupport history show -delivery command. ignore

AutoSupport transport protocols - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-6F959368-F40F-4621-AD2F-71511ECB3277.html
    AutoSupport supports HTTPS, HTTP, and SMTP as the transport protocols for delivering AutoSupport messages to NetApp technical support. All of these protocols run on IPv4 or IPv6 based on the address family to which the name resolves. If you enable AutoSupport messages to your internal support organization, those messages are sent by SMTP.

system node autosupport modify - NetApp

    https://library.netapp.com/ecmdocs/ECMP1366832/html/system/node/autosupport/modify.html
    Use this parameter to specify up to five SMTP mail hosts through which the node sends AutoSupport messages. This parameter is required if you specify e-mail addresses in the -to, -noteto, or -partner-address parameters or if you specify smtp in the -transport parameter.

TR-4444: AutoSupport and AutoSupport On Demand ...

    https://www.netapp.com/us/media/tr-4444.pdf
    Triggered by NetApp Support by using AutoSupport On Demand AutoSupport On Demand can retransmit failed messages and relay remote instructions that are equivalent to AutoSupport invoke commands offered through CLI: • system node autosupport invoke • system node invoke-performance-archive • system node autosupport invoke-core-upload

Setting up AutoSupport - NetApp

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
    If you are sending messages to your internal support organization or you chose SMTP transport for messages to technical support, configure SMTP by setting the following parameters of the system node autosupport modify command: Set -mail-hosts to one or more mail hosts, separated by commas. You can set a maximum of five.



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