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https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
11 rows · AutoSupport messages are queued for delivery, but not yet delivered. transmitting: AutoSupport is currently delivering messages. sent-successful: AutoSupport successfully delivered the message. You can find out where AutoSupport delivered the message by entering the system node autosupport history show -delivery command. ignore
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-F15E7666-EA7F-463F-9AC1-CFA592BC0196.html
If the system does not send the expected AutoSupport message and you are using HTTP or HTTPS, you can check a number of settings to resolve the problem.
https://community.netapp.com/t5/Active-IQ-and-AutoSupport/ct-p/autosupport-and-my-autosupport
NetApp® Active IQ® analytics provide real-time insights and proactive support to help IT optimize data services across the hybrid cloud. Active IQ is powered by data from NetApp AutoSupport® telemetry.
http://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
If this test succeeds but the same message sent to mailto:[email protected] does not, ensure that SMTP relay is enabled on all of your SMTP mail hosts, or use HTTPS as a transport protocol. If even the message to the locally administered email account does not succeed, confirm that your SMTP servers are configured to forward attachments ...
https://kb.netapp.com/app/answers/answer_view/a_id/1003686/~/how-does-bmc-send-autosupport-e-mail%3F-
Nov 27, 2017 · How does BMC send AutoSupport e-mail? ... check the mail server before sending AutoSupport to ensure there are no network or port issues. ... NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results ...
https://kb.netapp.com/app/answers/answer_view/a_id/1093065/~/autosupport-for-ontap%3A-my-system-is-not-visible-in-the-active-iq-dashboard-
It's possible that the system itself is not sending AutoSupports correctly to NetApp or it could be an Active IQ account issue. Sometimes, a system may have been replaced via the RMA process and may not be reporting properly into the Active IQ system. ... [email protected] ... AutoSupport messages are not received by NetApp (HTTP/SMTP) or ...
https://mysupport.netapp.com/NOW/public/eseries/emw/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
Use the SMcli -autoSupportConfig test command to test the AutoSupport configuration by sending a test message. This command operates on the management domain. The storage management software chooses an Auto-Support capable array in the management domain …
https://www.netapp.com/us/media/tr-4444.pdf
• Sending of system alerts to NetApp and customer contacts It is important to remember that even if you cannot send the AutoSupport data to NetApp, it is still a key element for any support issue. In the event a system support case is opened, NetApp Support will request
https://mysupport-stg.netapp.com/NOW/public/eseries/cli/GUID-C39AE1DE-C63B-4B37-9DCA-C0183EB68F36/GUID-9E113AC8-6BF2-4F7E-91FD-498AF716381B.html
SMTP – Use this method when you want to use email as the delivery method for sending AutoSupport messages. HTTP/HTTPS – Use this method when you want to send AutoSupport messages using the HTTP or HTTPS protocols.
https://blog.netapp.com/netapp-autosupport-is-evolving/
It’s a cloud service that combines AutoSupport telemetry and My AutoSupport features with new predictive analytic capabilities across the NetApp Data Fabric. Using the AutoSupport information gathered from your Data Fabric assets, Active IQ provides proactive insights to improve availability, efficiency, and performance of your storage ...
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