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https://library.netapp.com/ecmdocs/ECMP1636037/html/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
From the Data ONTAP command-line interface, send an AutoSupport test message to a trusted email address that you have access to: system node autosupport invoke -node local -type test; Find the sequence number of the attempt: system node autosupport history show -node local -destination smtp
https://mysupport-stg.netapp.com/NOW/public/eseries/cli/GUID-C39AE1DE-C63B-4B37-9DCA-C0183EB68F36/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
Use the SMcli -autoSupportConfig test command to test the AutoSupport configuration by sending a test message. This command operates on the management domain. The storage management software chooses an Auto-Support capable array in the management domain for sample data to include with the test …
https://library.netapp.com/ecmdocs/ECMLP2502818/html/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
When using an SMTP delivery method, you can use the reply-toEmail parameter to specify the destination address. SMcli -autoSupportConfig test reply-toEmail:[email protected] The sample AutoSupport message was successfully sent to the ASUP gateway. An email has been sent to '[email protected]', please check the mailbox for delivery confirmation.
https://docs.netapp.com/ess-11/topic/com.netapp.doc.ssm-cli-115/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
When using an SMTP delivery method, you can use the reply-toEmail parameter to specify the destination address. SMcli -autoSupportConfig test reply-toEmail:[email protected] The sample AutoSupport message was successfully sent to the ASUP gateway. An email has been sent to '[email protected]', please check the mailbox for delivery confirmation.
https://kb.netapp.com/app/answers/answer_view/a_id/1030445/~/how-to-troubleshoot-autosupport-delivery-when-using-smtp-
Nov 28, 2017 · Contact the SMTP mail server administrator to have them enable debug logging on the mail server and assist identifying the problem If you continue to experience issues, a packet trace can capture the network communication while an autosupport is generated and contact NetApp Support for additional assistance diagnosing the problem.
https://kb.netapp.com/app/answers/answer_view/a_id/1006525/~/troubleshooting-workflow%3A-autosupport-messages-are-not-received-by-netapp
Nov 28, 2017 · Run the following commands to send a test AutoSupport message: ::>system node autosupport invoke -node * -type test -force true ; Monitor the status of this new AutoSupport message through the system autosupport history show command. The status value in the history table of this new AutoSupport message should eventually be set to sent-successful. If not, an alternative remedial …
https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
If you want technical support to receive AutoSupport, set the following parameters of the system node autosupport modify command: Set –support to enable. Select a transport protocol for messages to NetApp technical support by setting –transport to smtp,... If you chose HTTP or HTTPS as the ...
https://library.netapp.com/ecmdocs/ECMM1278407/html/sysadmin/GUID-518CA119-86D7-4037-9238-A6588D44EF9F.html
Testing AutoSupport helps you ensure that AutoSupport is properly configured. Enter the following command: options autosupport.doit message message is the subject line for the test AutoSupport e-mail. If you use the keyword TEST in the message, you receive a return message indicating that the AutoSupport process is working correctly.
https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
Troubleshooting AutoSupport over SMTP. If the system does not send the AutoSupport message and you are using SMTP, you can check a number of settings to resolve the problem. You determined that AutoSupport can generate the message, but not deliver the message over SMTP.
https://kb.netapp.com/app/answers/answer_view/a_id/1030087/~/how-to-configure-autosupport-in-data-ontap-
AutoSupport uses SMTP (Port 25), HTTP (Port 80), or the default protocol HTTPS (Port 443) to transmit AutoSupport messages. It is useful to use SMTP when troubleshooting transmission of …
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