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https://www.netapp.com/us/services/service-descriptions.aspx
NetApp technical support services includes SupportEdge, Software Support Plan, Support Account Managers, and Residency Services: comprehensive live and digital support whenever and wherever you need it. ... For U.S. government organizations that require Premium support with parts delivery only. Service Description . Software Support Plan ...
https://www.netapp.com/us/media/ds-3873.pdf
Table 1) Comparison of NetApp SupportEdge Standard and Premium offerings.2 Additional Support Services Customize your level of support to match your business strategy and IT requirements with the following: • The NetApp Support Account Manager focuses on your account and works closely with your IT team on the proactive and reactive support of ...
https://www.netapp.com/us/services/support-edge.aspx
NetApp® SupportEdge services combine live, cloud, and digital resources to deliver comprehensive support—whenever, wherever, and however you need it. Only NetApp offers digital support featuring Elio and a unified view of AI-powered predictive analytics, metrics, and best-practice recommendations from NetApp Active IQ®.
https://www.netapp.com/us/media/ds-support-account-manager.pdf
NetApp Support Account Manager Offering1, 2 Complement your NetApp® SupportEdge Premium or SupportEdge Secure for Government service with the purchase of the Support Account Manager offering. SupportEdge Premium, SupportEdge Secure for Government, SupportEdge Advisor, SupportEdge Expert, or ...
https://www.netapp.com/us/media/ds-3808.pdf
Premium Bundle and extended value software products offer advanced capabilities such as instant data recovery, instant cloning, synchronous data replication, application-aware backup ... With NetApp FlexGroup, support very large NAS environments in a single namespace that can scale up to 20PB and 400 billion files with consistent high
http://www.sinergy-netapp.com/pdf_soluzioni/2017/FAS2600.PDF
NetApp FAS2600 Series Hybrid Storage Systems Simplify your storage with leading data management ... With NetApp FlexGroup, support ... Separate optional software, beyond the Base Bundle and Premium Bundle, is also available: • OnCommand suite of management software: provides the visibility and control to help maximize system
https://www.netapp.com/us/media/ds-3769.pdf
Management software NetApp OnCommand® management suite, ONTAP Select Deploy Utility, NetApp SnapCenter® (optional) *Assumes 2 cores and 8Gb RAM for the hypervisor **External array protocol support reflects networked storage connectivity *** For minimum system requirements, see the NetApp Interoperability Matrix Tool (IMT) ©2019 NetApp, Inc.
https://library.netapp.com/ecm/ecm_get_file/ECMP1394453
NetApp Technical Support and Maintenance Sales Policy - External Version 4.0 Effective Date: April 28, 2016 NetApp Technical Support and Maintenance Sales Policy- External Page 3 Version 4.0 Dated: April 28, 2016 Trade-In: This is when the customer is purchasing “new product” and will “Trade in” existing product to NetApp.
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