Netapp Smtp Autosupport

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How to set up AutoSupport - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
    If you want technical support to receive AutoSupport, set the following parameters of the system node autosupport modify command: Set –support to enable. Select a transport protocol for messages to NetApp technical support by setting –transport to smtp,... If you chose HTTP or HTTPS as the ...

Troubleshooting AutoSupport over SMTP - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    Troubleshooting AutoSupport over SMTP. If the system does not send the AutoSupport message and you are using SMTP, you can check a number of settings to resolve the problem. You determined that AutoSupport can generate the message, but not deliver the message over SMTP.

Troubleshooting AutoSupport message delivery over SMTP

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
    Record the SVM name, the LIF name, and the LIF IP address for later use. Ensure that DNS is enabled and configured correctly: vserver services name-service dns show. Display all of the servers configured to be used by AutoSupport: system node autosupport show …

How to configure AutoSupport in Data ONTAP - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030087/~/how-to-configure-autosupport-in-data-ontap-
    AutoSupport uses SMTP (Port 25), HTTP (Port 80), or the default protocol HTTPS (Port 443) to transmit AutoSupport messages. It is useful to use SMTP when troubleshooting transmission of ASUP notifications. Run the following command to change the transport settings: 7-Mode

Troubleshooting Workflow: AutoSupport messages ... - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1006525/~/troubleshooting-workflow%3A-autosupport-messages-are-not-received-by-netapp
    Nov 28, 2017 · Cause 4: AutoSupport messages not delivered to NetApp support or to partners using SMTP How to determine if this is the cause. Determine if the node was upgraded within the last 24 hours. If so, it will not send AutoSupport messages until 24 hours have passed since the upgrade. (As described in the Note in the above section).

AutoSupport transport protocols - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-6F959368-F40F-4621-AD2F-71511ECB3277.html
    AutoSupport transport protocols. AutoSupport supports HTTPS, HTTP, and SMTP as the transport protocols for delivering AutoSupport messages to NetApp technical support. All of these protocols run on IPv4 or IPv6 based on the address family to which the name resolves.

Troubleshooting Workflow: AutoSupport failed to deliver

    https://kb.netapp.com/app/answers/answer_view/a_id/1029160/~/troubleshooting-workflow%3A-autosupport-failed-to-deliver-
    system autosupport show -fields mail-host,to,noteto,support-address,partner-address Verify that the mail server denoted by the mail-host field value exists. Verify that the noteto field value, if specified, corresponds to a valid e-mail address that can be reached by the mail server.

Setting up AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
    Set autosupport.support.enable to on. Select a transport protocol for messages to technical support by setting autosupport.support.transport to smtp, http, or https. If you chose HTTP or HTTPS as the transport protocol and you use a proxy, set autosupport.proxy.url to the URL of your proxy.

Setting up AutoSupport - NetApp

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
    This configuration supports communication with AutoSupport OnDemand and uploads of large files. Use HTTP that is preferred over SMTP. Set -transport to http. If you use a proxy, set -proxy-url to the URL of your proxy. This configuration supports uploads of large files, but not AutoSupport OnDemand. Use SMTP. Set -transport to smtp.



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