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https://library.netapp.com/ecmdocs/ECMM1278407/html/sysadmin/GUID-518CA119-86D7-4037-9238-A6588D44EF9F.html
Testing AutoSupport helps you ensure that AutoSupport is properly configured. Step. Enter the following command: options autosupport.doit message message is the subject line for the test AutoSupport e-mail.. If you use the keyword TEST in the message, you receive a return message indicating that the AutoSupport process is working correctly.
http://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
If you are sending messages to your internal support organization or you chose SMTP transport for messages to technical support, configure SMTP by setting the following parameters of the system node autosupport modify command: Set -mail-hosts to one or more mail hosts, separated by commas. You can set a maximum of five.
https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis. This article describes the procedure to be followed to manually send AutoSupport files to NetApp.
https://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-9554CD61-AE6F-4FDA-86A6-0E1480405873.html
If this test succeeds but the same message sent to mailto:[email protected] does not, ensure that SMTP relay is enabled on all of your SMTP mail hosts, or use HTTPS as a transport protocol. If even the message to the locally administered email account does not succeed, confirm that your SMTP servers are configured to forward attachments ...
https://kb.netapp.com/app/answers/answer_view/a_id/1030448/~/how-to-configure-autosupport-for-e-series-systems-
If you had selected the mail (SMTP) server, specify the name of the mail server and the sender's e-mail address required for sending an e-mail to the destination technical support system and the Reply-to e-mail address required for sending a sample AutoSupport message.
https://www.netapp.com/us/media/tr-4444.pdf
AutoSupport On Demand is a capability that allows NetApp to collect AutoSupport information to troubleshoot cases without the need for customer intervention. AutoSupport On Demand enables AutoSupport messages to be sent on-demand, instead of waiting for a periodic AutoSupport message.
https://community.netapp.com/t5/Active-IQ-and-AutoSupport/ct-p/autosupport-and-my-autosupport
NetApp® Active IQ® analytics provide real-time insights and proactive support to help IT optimize data services across the hybrid cloud. Active IQ is powered by data from NetApp AutoSupport® telemetry.
https://mysupport.netapp.com/NOW/public/eseries/emw/GUID-80D7D2D9-37FF-4B69-B254-17B1078B6F2C.html
Use the SMcli -autoSupportConfig test command to test the AutoSupport configuration by sending a test message. This command operates on the management domain. The storage management software chooses an Auto-Support capable array in the management domain …
https://mysupport-stg.netapp.com/NOW/public/eseries/cli/GUID-C39AE1DE-C63B-4B37-9DCA-C0183EB68F36/GUID-9E113AC8-6BF2-4F7E-91FD-498AF716381B.html
Allows you to specify the mail relay server for the AutoSupport messages. senderMail. ... [email protected]. ... Verification. Send a test message using the SMcli -autoSupportConfig test command to verify that your delivery methods are set up correctly. SEE ALSO. Capture or view an AutoSupport log. Display AutoSupport bundle collection settings.
https://lists.gt.net/netapp/toasters/9359
Aug 12, 2008 · Does anyone know of a method to test autosupport notifications (sent to netapp) via https post? Options autosupport.doit only tests via mail apparently. I've got a student who's filer isn't sending out notifications and I wanted to have him kick of a test. Thanks in advance, Nick -- Nicholas Bernstein Technologist, Consultant, Instructor
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