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https://www.dell.com/downloads/emea/services/ie/en/nbd.pdf
Next Business Day On-site Service 23/04/2004 Page 1 Dell’s Next Business Day On-site Service Description (“NBD Service”) I. NBD Service Overview Next Business Day On-site Service includes, from the date of delivery, a support service designed to assist in giving you peace of mind.
https://www.dell.com/community/Customer-Care-Wiki/NBD-Next-Business-Day-On-site-Service/ta-p/5191451
The term, "Next Business Day Onsite service" refers to the onsite technicians obligation to call you to schedule an appointment by the “Next Business Day” after receiving the part from Dell. We do our best to keep replacement products available for our customers and a large majority of orders are sh...
http://marketing.dell.com/Global/FileLib/hp_microsite/dell-support_services.pdf
The most basic level of support. Dell ProSupport Premium hardware and software support available around the clock, 24x7x365. • Single point of accountability with highly-trained experts. • Next Business Day onsite service with optional parts and labor response. • Third party collaboration for …
https://www.bizjournals.com/sanfrancisco/stories/1999/04/26/smallb5.html
Apr 26, 1999 · A lot of them have purchased Dell computers thinking they could expect service the next business day. That next business day warranty is a big selling point, Michael. My customers are small ...Author: Brad Patten
https://community.spiceworks.com/topic/266807-what-is-going-on-with-dell-support-next-buisness-day-1-week
Aug 06, 2013 · I have a system I sold to one of my customers. The system has 3year Next Business Day Pro Support. My Customer setup a Service Request on 10/4/2012 for this system (the system was purchased in March) and they dispatched a Tech and Parts (Motherboard and Video Card) and now it is a week later and they have yet had a tech come on site for this repair.
https://www.dellemc.com/hi-in/services/support-services/index.htm
Dell EMC Support Services are built on a foundation of artificial intelligence (AI), machine learning and data analytics. Our Support Services are changing the way you look at saving time and increasing availability. Maximize productivity and uptime with the support expertise, insights and technologies we’re known for across the globe.
https://www.dellemc.com/en-us/services/support-services/prosupport-enterprise-suite.htm
Modernize with IT infrastructure that takes you to the next level and give your workforce the power to perform their best. ... Get more out of technology starting on day one with efficient Deployment Services. ... preventive recommendations based on analysis of support trends and best practices from across the Dell EMC customer base to reduce ...
http://i.dell.com/sites/doccontent/legal/service-descriptions/en/Documents/dell-emc-prosupport-one-for-data-center-EN.pdf
Dell EMC ProSupport One for Data Center v.2.0 March 30, 2018 Service Description ... 2 to a senior level Dell EMC technical support resource from the Dell EMC Customer ... ** For a technician to arrive “Next Business Day,” service calls must be received by the Dell EMC Technical Support center before
https://store.hp.com/UKStore/Merch/Product.aspx?id=UK703E&opt=&sel=CPK
By name it says next business day but HP helpdesk never manage to do next business day (not a single instance that I can recall), I am now moving my customers away from HP to Dell. 1 2
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