Numara Remote Support

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Numara Software - BMC Software

    https://www.bmc.com/it-solutions/brands/numara-software.html
    Get support for your Numara product. Visit the Client Management Community. Learn More Free Trial. Help desk software that is easy to use. Track-It! Help Desk software includes everything you need to manage your IT Help Desk. Full featured, easy to use and cost-effective, Track-It! Help Desk is designed specifically with the needs of the small ...

Support Central - BMC Software

    https://www.bmc.com/support/support-central.html
    The Support Contract ID information along with the PIN/Password is located on the Order Confirmation Document and the Order Delivery Document. This information is communicated via email in .pdf format. If you cannot locate the provided documents, ...

Numara Remote - support.newvisionsystems.com

    http://support.newvisionsystems.com/help/FootPrintsHelp/Numara_Remote.htm
    Numara Remote. Numara Remote allows you to control a user’s desktop remotely for troubleshooting purposes. FootPrints includes an email feature that can be used to send instructions for downloading and installing the Numara Remote Host application to customers.. There are two parts to Numara Remote:

Remote Manager - Truckee Meadows Community College

    https://support.tmcc.edu/help/FootPrintsHelp/Content/numara_remote_manager.htm
    Remote Manager. NOTE. Remote Manager is an add-on module. Remote Manager supports Windows Vista on the client machine provided the client obtains a patch from BMC.Contact BMC Support to obtain the patch.. Remote Manager allows you to control a user’s desktop remotely for troubleshooting purposes. BMC FootPrints Service Core includes an email feature that can be used to send …

Numara Remote - Richardson Electronics

    http://teklink.rell.com/help/FootPrintsHelp/Content/Numara%20Remote.htm
    Numara Remote. NOTE. Numara Remote is an add-on module. Numara Remote supports Windows Vista on the client machine provided the client obtains a patch from Numara Software.Contact Numara Software Support to obtain the patch.. Numara Remote allows you to control a user’s desktop remotely for troubleshooting purposes. FootPrints includes an email feature that can be used to send …

BMC ITSM with Remote Support and Secure Chat BeyondTrust

    https://www.beyondtrust.com/remote-support/integrations/bmc
    Technicians can launch a remote support session from the incident record in BMC, and session details, such as chat transcripts and notes, are appended to the incident when the remote support session ends. Offer secure, web-based chat support to end-users, and automatically update tickets with chat transcripts

CVE-2014-3515 Update for Remote Support Users BeyondTrust

    https://www.beyondtrust.com/blog/entry/cve-2014-3515-update-for-remote-support-users
    Jul 13, 2019 · In February 2015, CVE-2014-3515 was published regarding a vulnerability that was applicable to our BeyondTrust (previously Bomgar) Remote Support solution. At that time, we immediately distributed a patch to mitigate this vulnerability and resolved the issue in Remote Support 14.3.3, released in May 2015, and all later versions. We also ...

Track-it Remote BMC Communities

    https://communities.bmc.com/thread/66263?start=0
    May 11, 2012 · There appears to be a very long delay before the remote client accepts the software installation. Once the software is installed then the remote session does not take as long. I am curious to find out if anyone has tried deploying the installed remote software on a new PC image and only associating a licence to the users that need it.



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