Oclc Questionpoint Support

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Contact OCLC Support

    https://www.oclc.org/en/contacts/support.html
    Contact OCLC Support in your region. Level 8, 310 King Street Melbourne 3000, Victoria AU. Support is available between the hours of 09:00 and 17:00 in your local time zone for members supported by the OCLC ANZ office.

QuestionPoint - oclc.org

    https://www.oclc.org/support/services/questionpoint.en.html
    OCLC has entered into an agreement to sell the QuestionPoint 24/7 Reference Cooperative and active QuestionPoint subscriptions to Springshare, providers of the LibAnswers Platform. Additional information is provided in Frequently Asked Questions and QuestionPoint Customers Migrating to LibAnswers.

QuestionPoint.org

    http://questionpoint.org/
    QuestionPoint.org is the dedicated resource for our community providing news, product update information, training materials, documentation and support. Watch the QuestionPoint blog for the latest news about features, software releases and QP presentations. We also post quality Tips based on the 24/7 Reference Cooperative Best Practices.

QuestionPoint training - OCLC Support

    https://help.oclc.org/Discovery_and_Reference/QuestionPoint/QuestionPoint_training
    Mar 05, 2019 · OCLC offers a variety of training options for QuestionPoint, including live and recorded instructor-led training sessions and videos. Browse a list of upcoming instructor-led training sessions from the Live classes page, or find all live and recorded training options on each course page in this guide.. Videos offer a shorter take on some key concepts.

QuestionPoint - OCLC Support

    https://help.oclc.org/Discovery_and_Reference/QuestionPoint
    Note: OCLC has entered into an agreement to sell the QuestionPoint 24/7 Reference Cooperative and active QuestionPoint subscriptions to Springshare, providers of the LibAnswers Platform. Additional information is provided in LibAnswers Cooperative Go-Live Date(s), Frequently Asked Questions, and QuestionPoint Customers Migrating to LibAnswers.

QuestionPoint Contact Support

    http://www.questionpoint.org/crs/servlet/org.oclc.home.BuildPage?show=SupportForm&language=1
    If you are calling this number outside business hours, please leave a message and your call will be returned on the next business day. If you are reporting a major system outage with the QuestionPoint service, you may press one to report symptoms to a receptionist, who will in turn notify OCLC …

QuestionPoint - OCLC Support

    https://help-fr.oclc.org/Discovery_and_Reference/QuestionPoint
    QuestionPoint reference management service gives you the tools to manage all aspects of reference service, including in-person, chat and email interactions, statistical reporting tools, and the … QuestionPoint - OCLC Support

QuestionPoint overview - OCLC Support

    https://help-fr.oclc.org/Discovery_and_Reference/QuestionPoint/Home_module_and_My_QuestionPoint_page/QuestionPoint_overview
    Find information about key QuestionPoint concepts, features, and tools.

Springshare Acquires QuestionPoint from OCLC

    https://springshare.com/news/libanswers-qp.html
    May 31, 2019 · Springshare will contact subscribers directly about timing and process for their transitions to LibAnswers. “OCLC and Springshare are working together to ensure uninterrupted support of libraries’ virtual reference service during the upcoming transition from QuestionPoint to LibAnswers,” said Nilges.

Working as a QuestionPoint 24-7 Reference Librarian

    http://wiki.questionpoint.org/w/page/13839528/Working%20as%20a%20QuestionPoint%2024-7%20Reference%20Librarian
    Working as a 24/7 Librarian. Librarians frequently request information on working as a member of the QuestionPoint Backup Staff. This page has that information, …



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