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https://community.spiceworks.com/topic/382448-office-365-support-escalation
Mar 28, 2014 · Just wondering if anyone has an actual escalation route for Severity A cases with Office 365? Calling their main support # does not get you access to the tiers of support …
https://answers.microsoft.com/en-us/mobiledevices/forum/mdlumia-mdw10phone/support-escalation/18fe46de-6396-40b5-aa02-c9afbbccc8be
Nov 07, 2019 · I have purchased Office 365 and using on Lumia 950XL. The support guy is pathetic, they give some garbage solutions. Can I know whom to escalate the issue. Support Guy even did not transfer me back on the system for the feedback, mentioning that the system in down. Anyway it is my mistake to buy Microsoft .
https://answers.microsoft.com/en-us/windows/forum/all/rude-support-escalation/78efb740-a5d8-4712-80e3-10d03e3528af
Sep 18, 2015 · Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
https://products.office.com/en-us/business/office-365-for-business-support-options
Microsoft has the breadth and depth to support customers and help them get the most out of Office 365 and their technology investments. Although with your Office 365 subscription you get a global network of experts with decades of knowledge about Microsoft productivity and collaboration tools, for our enterprise customers we recommend more enhanced support services through Premier Support for ...
https://support.office.com/
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https://techcommunity.microsoft.com/t5/Office-365-Blog/Service-and-Normal-Incident-Management-for-Office-365/ba-p/89702
The time has come for us to discuss the Service Desk and Normal Incident Management. I am very excited about this post because it will complete the baseline, core content for the series. As a reminder, there are four questions that I get most often about Office 365 and Service Management: How do ...
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