Open Pmr Ibm Support

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Service requests and PMRs - ibm.com

    https://www.ibm.com/support/servicerequest/Home.action
    The IBM Service Request (SR) application is used to open and update service requests (formerly called Problem Management Records or PMRs) online. Sign in Close [x]

Open PMR - ibm.com

    https://www.ibm.com/support/knowledgecenter/STKMQB_1.6.1/com.ibm.storage.flashsystem900.1.6.1.doc/tms_openpmr.html
    If you do not know if your system is covered by a maintenance agreement, or want to purchase a maintenance agreement, contact your support representative or support in your country at https://www.ibm.com/planetwide/. The Open PMR page displays your contact information and provides a place to enter text to describe the problem. After the PMR is opened, you can respond through …

IBM Support

    https://www.ibm.com/support/home/entry/portal/Open_service_request/
    IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.

Open a ticket/issue with support, use the IBM Support Portal

    https://www.ibm.com/support/pages/open-ticketissue-support-use-ibm-support-portal
    Welcome to the IBM Support Portal. If you are looking for some information about using the Support Portal, here are some resources that will help you get started. If you are trying to open a case, (report a problem ticket with support), you can use the Service Requests & PMRs tab to get started.

Opening a service request with IBM Support

    https://www.ibm.com/support/knowledgecenter/en/SSWT7D_1.0.0/com.ibm.commercecloud.troubleshooting.doc/tasks/ttb_support_contact.htm
    Opening a service request with IBM Support The IBM Support Portal provides you with the ability to open new service requests, update and view existing request tickets, and view historical information. The portal provides you with a single repository for information that is related to all of your service requests and inquiries.

Remote technical support IBM PartnerWorld

    https://www.ibm.com/partnerworld/program/benefits/remote-technical-support
    When you submit a remote technical support request, we open a Problem Management Record (PMR) for you. You may access your open PMRs through the IBM electronic problem submission application, IBM Service Request. You can view the current status and make updates to the information within the PMR.

IBM Support: Fix Central - Please wait, Select fixes

    https://www-945.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%2FInformation%20Management&product=ibm/Information+Management/IBM+Data+Server+Client+Packages&release=10.5.*&platform=All&function=fixId&fixids=*jdbc*FP010&includeSupersedes=0
    Fix Central is currently having issues creating PMR's via the 'Request help' process for entitlement errors. For now, please open a PMR manually at www.ibm.com/support/servicerequest, and direct it to the …

Opening a support ticket with IBM Support

    https://www.ibm.com/support/knowledgecenter/en/SS9PHW/com.ibm.digitalcommerce.troubleshooting.doc/tasks/ttb_support_contact.htm
    Access the IBM Support Community. Once you are signed in, click Open a case. Enter "Digital Commerce" for the product. Enter the details for your support ticket. Enter a title for your problem description within the Title field. Enter the applicable environment name and enter your organization name within the appropriate fields.

IBM Client Instructions to Create a New PMR and Use Live Chat

    http://www-01.ibm.com/support/docview.wss?uid=nas8N1011377
    This document includes steps for clients to open a new service request (PMR) and use Live Chat to work further on the problem/issue which they are reporting to IBM. Clients will see the option to chat if the product/component selected has a technical support team configured and ready to receive client chats and it is within supported hours.

Service Request: how to open a problem online with IBM Support

    http://www-01.ibm.com/support/docview.wss?uid=swg27048150
    These videos demonstrate how to use IBM Service Request (or SR) to open a problem online with IBM Support. Content. Use the IBM Service Request (SR) tool to create and manage all requests for technical product support. Prerequisites ... (PMR). If your Site Technical Contact ...



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