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https://www.techrepublic.com/blog/five-apps/five-open-source-tools-to-help-you-manage-your-customers/
The open source community has plenty of web-based CRM tools to that run the gamut of features and power. ... customer support and service, marketing automation, inventory management, calendar and ...
https://github.com/zammad/zammad
Sep 26, 2019 · Welcome to Zammad. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails. It is distributed under version 3 of the GNU AFFERO General Public License (GNU AGPLv3).
https://www.uvdesk.com/en/opensource/
Open Source helpdesk System - UVdesk provides PHP Symfony based free customer support ticket software, that includes Email piping, Knowledgebase, Automated workflow, Mailbox, Email templates and many more. UVdesk is written on PHP+MYSQL and built on Symfony framework.
http://www.seraphhelpdesk.com/
Seraph is a Customer Support Management System originally developed for IT support companies to manage and track their support cases both for retail shop and for business clients. Uses the newest programming languages and techniques and is completely web enabled. We have packaged it as a VirtualBox image so you can get it up and running in no time.
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