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My tickets Create a ticket. Welcome to Heroku Support. Select a topic, then pick a category and we'll show you commonly asked questions and answers. Looking for more help? Ask the community or create a ticket to get it routed to the best person to answer it. General Platform Features.
https://www.heroku.com/policy/support
Registered Heroku users can submit new tickets and view history on previously opened tickets. Email. If you are unable to log in or access your account, you may submit a ticket by sending an e-mail from your Heroku account email address to [email protected]. 4. Unofficial Channels
https://www.heroku.com/support
Heroku Pro Modules for Enterprise. With Heroku Enterprise we offer 3 expert Pro Module options to help you get the most out of your app. Our customer solution architects will guide your team with best practice app architectures, battle-tested in the field by successfully scaling thousands of Heroku applications.
https://devcenter.heroku.com/articles/support-channels
Heroku Help. Heroku Help lets you search Dev Center articles and Stack Overflow discussions from a single location, making it easy to find answers to your Heroku-specific questions. If you can’t find an answer to your question, you can open a support ticket directly with our technical support …
https://devcenter.heroku.com/articles/add-on-support
A user creates a new support ticket at help.heroku.com. Heroku’s Support team receives the ticket and determines that it is related to your add-on. The ticket is escalated to your support view, which sends an automated notification email to the members of your add-on. You write a reply to the ticket by logging in to the support portal. You ...
https://devcenter.heroku.com/articles/heroku-postgres-via-privatelink
Dec 13, 2019 · Private Spaces support trusted IP ranges for data services as a beta feature. This feature is an option if you need to connect to a Heroku Postgres database from outside the Private Space boundary. However, you must contact Heroku to enable this feature, and granular access control is not available for it.
https://blog.heroku.com/win_a_ticket_to_postgres_open
Aug 26, 2013 · If you don't already have your ticket for Postgres Open but are interested in going, we've got a chance for you to win a ticket from us for free. Win a ticket to Postgres Open. We're giving away 3 tickets to PG Open. For your chance to win a ticket we want to see the creative ways you're using dataclips with your Heroku Postgres database.
https://elements.heroku.com/buildpacks/heroku/heroku-buildpack-nodejs
Heroku Buildpack for Node.js. This is the official Heroku buildpack for Node.js apps. ... If you have trouble upgrading to the latest version of the buildpack, please open a support ticket at help.heroku.com so we can assist. Chain Node with multiple …
https://devcenter.heroku.com/articles/troubleshooting-node-deploys
Oct 21, 2019 · Troubleshooting & Support Language Support › Node.js › Troubleshooting Node.js Deploys; Troubleshooting Node.js Deploys. Last updated 21 October 2019. Table of Contents. Check your buildpack; ... Open a ticket. If none of these solutions work for you, open a ticket with Heroku …
https://help.heroku.com/tickets/new
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