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https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-BBCB6CA0-88BF-4C94-9048-9643769F4BAB.html
33 rows · When such a message is sent to NetApp, the mail handler sends an automated response to the configured recipient addresses using the autosupport.to option, indicating that the test AutoSupport message was received successfully. autosupport.enable [ on off ] Enables and disables AutoSupport notification. The default is on.
https://kb.netapp.com/app/answers/answer_view/a_id/1030087/~/how-to-configure-autosupport-in-data-ontap-
options autosupport.from [[email protected]] This command defines the user's e-mail to be designated as the sender of the notification. The 'from addr' is the storage admin's e-mail id, which NetApp uses to communicate with the user:
https://kb.netapp.com/app/answers/answer_view/a_id/1001590/~/what-is-the-autosupport.support.proxy-option%3F-
Nov 27, 2017 · In Data ONTAP 7G, the autosupport.support.proxy option allows the setting of an HTTP-based proxy if autosupport.support.transport is HTTPS or HTTP. The default for this option is the empty string, implying no proxy is necessary. Web proxy access syntax is specific to each site.
https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
The AutoSupport message is too big in size to fit through the mail servers size filter/policy. AutoSupport messages were not sent for whatever reason, and they need to be collected for analysis. This article describes the procedure to be followed to manually send AutoSupport files to NetApp.
https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
Check the overall configuration using the options autosupport command. Test that AutoSupport messages are being sent and received: Use the options autosupport.doit test command. Confirm that NetApp is receiving your AutoSupport messages by checking the email addresses that were specified in the autosupport.to option.
https://library.netapp.com/ecmdocs/ECMP1155684/html/GUID-D4B6F57E-14B6-49F8-BA7E-48736542B69F.html
You use the autosupport and options autosupport commands to change or view AutoSupport configuration, display information about past AutoSupport messages, and send or resend an AutoSupport message.
https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
The command to specify hosts that send AutoSupport e-mail messages to NetApp Technical Support is: options autosupport.mailhost hostname,... You can specify up to five mail host names. Separate the names with commas, and do not include spaces in the list. (Default host name is the administration host.)
http://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
system node autosupport modify -support enable You must enable this option if you want to enable AutoSupport to work with AutoSupport OnDemand or if you want to upload large files, such as core dump and performance archive files, to technical support or a specified URL.
https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-DF931E89-B833-4DED-83B5-A97F7EC97425.html
AutoSupport is a mechanism that proactively monitors the health of your system and automatically sends messages to NetApp technical support, your internal support organization, and a support partner. Although AutoSupport messages to technical support are enabled by default, you must set the correct options and have a valid mail host to have messages sent to your internal support organization.
https://library.netapp.com/ecmdocs/ECMP1196890/html/man1/na_options.1.html
The minimal option allows the delivery of a "sanitized" and smaller version of the autosupport, at the cost of reduced support from NetApp Inc. Please contact NetApp Inc if you feel you need to use the minimal option. The complete option is the traditional (and default) form of autosupport.
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