Optus Premium Home Support

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Premium Home Support, Outcalls and Troubleshooting Optus

    https://www.optus.com.au/shop/support/premium-home-support
    We're glad you asked! While Optus does provide standard technical support for customers in relation to the products and services offered, Premium Home Support is a more hands-on, personalised level of support designed to give customers freedom from tech-stress and peace of mind.

Optus Premium Home Services - Connect

    https://ophs.qk.com.au/site/index.php?action=home
    Technical Support. We can remotely connect to your computer and work while you sit back and relax! Call us any time from 8am-8pm

Help & Support - Optus

    https://www.optus.com.au/support
    Get answers to your burning queries with our help and support page. Ask questions, get started, manage your account or get device trouble shooting tips.

Sony Xperia Z5 Premium - Optus

    https://devicehelp.optus.com.au/sony/xperia-z5-premium-android-5-1-1/
    Check out our interactive guides and learn how to understand and use the features of your device. Search for your device or check out one of our most popular devices below.

Sony Xperia Z5 Premium - Optus

    https://devicehelp.optus.com.au/sony/xperia-z5-premium-android-5-1-1/internet-and-data/use-mobile-phone-as-wi-fi-hotspot/
    When you use your mobile phone as a Wi-Fi Hotspot, you can share your mobile phone's internet connection with other devices via Wi-Fi. Before you can set up your mobile phone as a Wi-Fi Hotspot, you need to set up your mobile phone for internet.

Optus Premium Home Services Extranet Login

    https://optus.qk.com.au/
    Who are Optus Premium Home Services (OPHS)? We are a partner of Optus who provide technology solutions for issues that fall outside Optus’ support scope. We can provide remote and on site support for a huge range of computer and home technology problems. When should I refer a customer to OPHS?

Port forwarding on Sagemcom F@ST 3864 - Yes Crowd - Optus

    https://yescrowd.optus.com.au/t5/NBN/Port-forwarding-on-Sagemcom-F-ST-3864/td-p/380207
    This is very frustrating. Optus are adamant that they are not blocking any ports. I spoke with the sagemcom team today and they helped me configure the 3389 RDP port, but didn't work. The also mentioned that they are not blocking any ports on the modem. I was force to book in the Optus Home Premium Support which will call in later today.

Prepaid Mobile - Optus

    https://optus.com/shop/mobile/prepaid
    You can keep your number when switching to Optus by following the steps below. Head to optus.com.au/activate and have your new Optus Prepaid SIM & some ID handy; We send you an SMS to verify your number transfer, so please keep your current SIM in your device

Optus Migrate NBN

    https://offer.optus.com.au/shop/broadband/home-broadband/switch-to-nbn?CID=short:con:optus:nbnmig:acq:nbn:HFCnbn:DCE:MRM30426-003
    Fetch set top box: Optus owns the set top box, and you must return it following cancellation of the service. Fees apply for late return or damage to the set top box. You may only use the recording functionality of the service for viewing programs at your nominated home address at …

Changes to our Premium Services offering - Optus

    https://yescrowd.optus.com.au/t5/Blog/Changes-to-our-Premium-Services-offering/ba-p/351928
    Notice - 17/10/18 We’re undertaking a comprehensive review of customers affected by this activity and will be providing refunds to those customers affected, taking into consideration the fact that some customers may already have been refunded. Customers that want to raise a complaint regarding a...



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