Find all needed information about Optus Voip Support. Below you can see links where you can find everything you want to know about Optus Voip Support.
https://www.optus.com.au/business/office-phone/optus-loop
A cloud-based VoIP phone solution - introducing Optus Loop. Connect and collaborate with your team members and customers like never before.
https://www.optus.com.au/support
Get answers to your burning queries with our help and support page. Ask questions, get started, manage your account or get device trouble shooting tips.
https://www.optusinc.com/
An efficient, up-to-date phone system is not something your company should have to worry about. That’s where Optus comes in. We provide the planning, installation, hardware and support needed to keep your phone system operating smarter – on time and in budget.
https://yescrowd.optus.com.au/t5/NBN/Why-does-Optus-not-give-out-the-VOIP-account-information/td-p/441090
Why does Optus not give out the VOIP account information? I don't really want to have the sagecom modem pluged in as a bridge just to use my home phone onVOIP, why can't optus just give me the settings so I can use my BYO modem as a stand alone ? ... This obviously helps reduce support issues, although Optus already state they don't support ...
https://yescrowd.optus.com.au/t5/Troubleshooting/4G-and-VOIP/td-p/342009
So after a few hours of troubleshooting, it looks like OPTUS blocks VOIP ports on their 4G mobile broadband plans. Can someone from OPTUS confirm this is the case and that OPTUS do not support VOIP using their 4G mobile broadband devices?
https://forums.whirlpool.net.au/archive/2401743
However, as this is a bundle with include VOIP phone I was stuck with what I had. I wrote to Optus on their FB page and here is the adridged conversation. TO OPTUS: As I have VOIP phone I am stuck with using the Optus supplied Sagencom Fast 3864 Router which is practically locked by the Optus firmware.
https://devicehelp.optus.com.au/huawei/b525-mac-os-mojave/
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https://community.cisco.com/t5/voice-systems/cisco-spa504g-ip-phone-voip-setup/td-p/3707455
Solved: I require some help setting up VOIP with Optus ISP & a Cisco IP Phone SPA504G. The phone is connected to power. The phone is connected via ethernet cable from "SW" port to ethernet port in modem supplied by ISP, Optus. The phone
https://support.avaya.com/css/P8/documents/101026054
Enterprise (Avaya SBCE) 7.0 when used to connect to Optus Evolve SIP Trunking Service available from Optus (Australia). The Avaya SBCE is the point of connection between Avaya IP Office and Optus Evolve SIP Trunking Service and is used to not only secure the SIP trunk, but also to make adjustments to VoIP traffic for interoperability.
https://www.capterra.com/p/164897/Optus-Loop/
I was excited to see Optus Loop's prices and to have the service I need supported by a company I knew. When I did have an issue, their support representative was above and beyond friendly and helpful in his tone. I only wish his professionalism could fix the underlying shoddy service.
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