Find all needed information about Oracle Rightnow Support Community Cloud Service. Below you can see links where you can find everything you want to know about Oracle Rightnow Support Community Cloud Service.
Alert: This site will have a scheduled maintenance on Monday January 27 from 4 PM to 6 PM MST (GMT -7). During this timeframe the site may experience intermittent downtime. Please review answer 2543 now and record your local support number in the event that you have an urgent service request during this maintenance window. Our support team will still be available to take phone calls and handle ...
https://www.oracle.com/corporate/acquisitions/rightnow/support.html
Oracle Service Cloud Support. Designated Contacts may call Oracle Service Cloud Support by telephone for critical production Severity 1 and 2 issues. Before calling support, please submit an incident via the Support portal. When you do call in, please have your incident …
https://cx.rightnow.com/app/my_site_tools
Get Started with Technical Support; Manage My Service Requests; Submit a Service Request; Oracle Service Cloud; Oracle Field Service; Oracle Cobrowse; Intelligent Advisor; Turn On/Off Features; Documentation; Support Experience Blog; Cloud Portal; Learning. Documentation; Product Tutorials; Technical Documentation & Sample Code; Accelerators ...
https://www.oracle.com/applications/rightnow/
In 2011 Oracle acquired RightNow Technologies, Inc., a leading provider of cloud-based customer service software. By combining Oracle and RightNow, Oracle has delivered superior customer experience (CX) capabilities at every contact and across every channel. As a result, RightNow Customer Service is now Oracle Service Cloud.
https://community.oracle.com/community/groundbreakers/oracle-applications/oracle-service-cloud-community/overview
The Oracle Service Cloud Community is for Oracle Service Cloud customers, developers and partners to access product resources, stay updated on product announcements and new offerings, and collaborate on real-life challenges, solutions and best practices.
https://blogs.oracle.com/support/service-cloud-rightnow-support-resources
Service Cloud (RightNow) Support Portal . Email Preferences; Support Notifications; Community Subscriptions; Expand your Network; 5. Subscribe to Cloud, CX and SaaS, Newsletters. 6. Service Cloud - Applications Customer Connect. Oracle Mobile App – News, Events, Videos etc. SOCIAL Circles of Influence. Oracle Service Cloud; Oracle Service ...
https://blogs.oracle.com/support/service-cloud-rightnow-support-resources
Service Cloud (RightNow) Support Portal . Email Preferences; Support Notifications; Community Subscriptions; Expand your Network; 5. Subscribe to Cloud, CX and SaaS, Newsletters. 6. Service Cloud - Applications Customer Connect. Oracle Mobile App – News, Events, Videos etc. SOCIAL Circles of Influence. Oracle Service Cloud; Oracle Service ...
http://www.oracle.com/us/products/applications/bespractices-voice-customer-prg-1585083.pdf
Best Practices for Creating a Voice of the Customer Program Using Oracle RightNow CX Cloud Service 8 Oracle RightNow Support Community Cloud Service There is a lot of insight to be gained by enabling your customers to engage with their peers. In Oracle RightNow Support Community Cloud Service , you can get a continuous stream of indirect ...
https://solutions.oracle.com/scwar/scr/Solution/SCSP-BCXOJBBA.html
Oracle RightNow. Oracle RightNow Cloud Service combines Web, Social Web and Contact Center solutions to provide a unified experience in the Cloud. This platform transforms the way organizations deliver great customer experiences across every communication channel in order to achieve sustainable business advantage.
https://blogs.oracle.com/emeapartnercx/new-oracle-rightnow-cloud-service-2016-support-specialist-guided-learning-paths-v2
Sep 24, 2015 · Check out our new Oracle RightNow Cloud Service 2016 Support Specialist guided learning path! It is intended to provide you the required information needed to make use of support for Oracle RightNow Cloud Service applications releases. There is also a new assessment associated with this learning path.
https://www.trustradius.com/compare-products/oracle-service-cloud-vs-servicenow
Oracle Service Cloud's ability to tie together the support department in our company to the customer as well as other areas of the company has narrowed the gap between support issues and resolution by placing everything into one easy-to-use and navigate interface.
https://community.oracle.com/community/groundbreakers/oracle-applications/oracle-service-cloud-community/overview
The Oracle Service Cloud Community is for Oracle Service Cloud customers, developers and partners to access product resources, stay updated on product announcements and new offerings, and collaborate on real-life challenges, solutions and best practices.
https://docs.oracle.com/cloud/17d/servicecs_gs/FAMUG/_core.htm
If Yes, leverage the peer-to-peer support using Community Self Service in Oracle RightNow Customer Portal Cloud Service. See Community Self Service: Overview. Do you want your staff to be able to monitor conversations taking place on the social web regarding your organization and its products and services? ... Oracle RightNow Chat Cloud Service ...
https://docs.oracle.com/cloud/17d/servicecs_gs/FAMUG/_security.htm
Oracle RightNow Chat Cloud Service (Chat) lets customers experience interactive, real-time conversations with agents. There are a number of configuration options that protect these exchanges of information and the underlying services that make them possible.
https://community.oracle.com/thread/3654570
The problem I face with the RightNow adapter on SOA 12c. I am using the patch for Oracle RightNow Cloud Adapter 12.1.3.0.0. I followed the document of Oracle Cloud Adapter for Oracle RightNow Cloud Service User's Guide 12c (12.1.3) The use case is I have a BPEL process invoking the RightNow adapter to create contact operation
https://cloud.oracle.com/_downloads/DataSheet_Service_Feedback%20/oracle-service-cloud-feedback-ds.pdf
-enabled sites, and your own community built on Oracle Service Cloud Service. Using emotion detection technology, it prioritizes follow-up, empowering users to respond or create incidents. Oracle RightNow Support Community Cloud Service Service Cloud Support Community is a quick -start application for peer to peer
https://solutions.oracle.com/scwar/scr/Solution/SCSP-LWTCSFZZ.html
Fixed Scope Offering for Fast Track Implementation of Oracle RightNow CX Cloud Service
https://reviews.financesonline.com/p/oracle-service-cloud/
Though these may be widely used, they may not be the best fit for your unique needs. Do your research, check out each short-listed platform in detail, read a few Oracle Service Cloud Customer Support Software reviews, call the vendor for clarifications, and finally …
https://cloudcustomerconnect.oracle.com/posts/bb925acbbf
For partners that build or integrate commercially available applications and service solutions with the Oracle Cloud Platform ... an “Education Video Channel” in the Community or on RightNow.com. What types of videos would be useful? ... each tutorial and that can easily be facilitated here within the community. I'm completely in support of ...
https://support.oracle.com/knowledge/Oracle%20Cloud/2340545_1.html
Jul 15, 2019 · Oracle Social Engagement and Monitoring Cloud Service - Version N/A and ... Enabling REST API To Send Message From SRM To RightNow (Doc ID 2340545.1) Last updated on JULY 15, 2019 . Applies to: ... My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.
https://www.progress.com/connectors/oracle-service-cloud
DataDirect offers Oracle Database Service Cloud integration solutions via standards-based data connectivity from any app, BI tool, and analytics software. ... Powerful Connectivity to Oracle Service Cloud (RightNow) Simple. Get easy integration with leading applications such as SAP Crystal Reports, Hibernate, Oracle WebLogic and Tableau ...
https://solutions.oracle.com/scwar/scr/Solution/SCSP-TXJGMUOB.html
TKC Digital Oracle Accelerate Solution for Oracle Service Cloud. TKC Digital focuses on handling your customer contact first time right and helps to create opportunities out of this contact.We do this by answering questions consistently and consequently at the right moment, to the correct person, in the right form through and using the desired channel.
https://www.trustradius.com/products/oracle-service-cloud/reviews
Oracle Service Cloud is our current platform to receive incoming contacts from members of our community regarding ways to connect with City services. We take a variety of incoming "touch points" that are funneled through Oracle Service Cloud, from mobile apps, web widgets, phone calls, and Amazon Alexa. It is used cross departmentally.
https://education.oracle.com/pt_BR/oracle-service-cloud-rightnow-analytics/courP_4128
Oracle Service Cloud (RightNow) Analytics, Este treinamento sobre o Oracle Service Cloud Analytics é ideal para os indivíduos responsáveis pela criação e pela edição de relatórios. Aprenda a extrair, ler e preparar dados de análise usando as ferramentas de geração de relatórios do Oracle Service Cloud.
https://sites.google.com/site/rightnowcrmtechnology/oracle-rightnow-cx-cloud-service
Oracle RightNow Support Community Cloud Service Oracle RightNow Support Community Cloud Service is a quick-start application for peer-to-peer customer service. It features out-of-the-box discussion forums, Q&A pairs, and resource libraries.
https://comparisons.financesonline.com/oracle-service-cloud-vs-salesforce-service-cloud
Almost as important as main features is a quality customer support. You want to make sure that if you have any questions about Oracle Service Cloud or Salesforce Service Cloud, or you run into a problem, or maybe you’ll want to request a specific change or feature beneficial to your team you can trust in a responsive and helpful customer support.
https://www.itcentralstation.com/products/oracle-service-cloud-reviews
Nov 19, 2018 · Let your peers help you. Read real Oracle Service Cloud reviews from real customers. At IT Central Station you'll find reviews, ratings, comparisons of pricing, performance, features, stability and more. Don't buy the wrong product for your company. Let us help.
https://cloudmarketplace.oracle.com/marketplace/en_US/listing/618781
Harmony is a CRM CTI connector that bridges the power of your Telephony Platforms routing and reporting with the Oracle Service Cloud (RightNow) product suite. #### Omni-Channel Integration of leading Telephony Platforms and Oracle Service Cloud
https://learn.oracle.com/ords/launchpad/learn?page=introduction-to-web-customer-service&context=0:44938:60395
Community Self-Service: ... A Virtual Assistant equipped with natural language search is now available through Oracle Consulting support. With the ability to understand actual user intent by leveraging natural language search and industry-specific dictionaries, Oracle RightNow Virtual Assistant Cloud Service can deliver a premium experience ...
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