Find all needed information about Oracle Rightnow Support. Below you can see links where you can find everything you want to know about Oracle Rightnow Support.
https://www.oracle.com/corporate/acquisitions/rightnow/support.html
The same support team who supported RightNow's products continues to do so today. You should continue to use the same support channels you have been using, whether it is online, phone support, or through your customer representative. Support phone numbers, email, and …
During this timeframe the site may experience intermittent downtime. Please review answer 2543 now and record your local support number in the event that you have an urgent service request during this maintenance window. Our support team will still be available to …
https://cx.rightnow.com/app/mysupport/ask/group/techsupport
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https://www.oracle.com/applications/rightnow/
By combining Oracle and RightNow, Oracle has delivered superior customer experience (CX) capabilities at every contact and across every channel. As a result, RightNow Customer Service is now Oracle Service Cloud. Oracle Service Cloud is an important part of Oracle…
https://blogs.oracle.com/support/service-cloud-rightnow-support-resources
Service Cloud (RightNow) Support Resources. Chris Warticki Global Customer Success Management. First and ALWAYS – the #1 investment is made in the PRODUCT, PRODUCT, PRODUCT. ... Engage with Oracle Support: Upload any necessary reports if logging a Service Request ; Leverage Oracle Collaborative Support (web conferencing) ...
https://cx.rightnow.com/app/answers/detail/a_id/11269/~/oracle-service-cloud-technical-support-outbound-mailboxes
Email notifications / communications sent from Oracle Service Cloud (OSvC) and Oracle Field Service (OFS) Technical Support. Resolution: Oracle Service Cloud and Oracle Field Service Technical Support uses several different outbound mailboxes to contact customers.
https://www.oracle.com/corporate/acquisitions/rightnow/support.html
The same support team who supported RightNow's products continues to do so today. You should continue to use the same support channels you have been using, whether it is online, phone support, or through your customer representative. Support phone numbers, email, and website links remain the same ...
During this timeframe the site may experience intermittent downtime. Please review answer 2543 now and record your local support number in the event that you have an urgent service request during this maintenance window. Our support team will still be available to take phone calls and handle service requests.
https://www.oracle.com/applications/rightnow/
By combining Oracle and RightNow, Oracle has delivered superior customer experience (CX) capabilities at every contact and across every channel. As a result, RightNow Customer Service is now Oracle Service Cloud. Oracle Service Cloud is an important part of Oracle’s best-in-class, connected CX cloud suite.
https://cx.rightnow.com/app/answers/detail/a_id/11269/~/oracle-service-cloud-technical-support-outbound-mailboxes
Email notifications / communications sent from Oracle Service Cloud (OSvC) and Oracle Field Service (OFS) Technical Support. Resolution: Oracle Service Cloud and Oracle Field Service Technical Support uses several different outbound mailboxes to contact customers.
https://blogs.oracle.com/support/service-cloud-rightnow-support-resources
Service Cloud (RightNow) Support Resources. Chris Warticki Global Customer Success Management. First and ALWAYS – the #1 investment is made in the PRODUCT, PRODUCT, PRODUCT. ... Engage with Oracle Support: Upload any necessary reports if logging a Service Request ; Leverage Oracle Collaborative Support (web conferencing) ...
https://www.oracle.com/applications/rightnow/web-experience/resources.html
Customer service excellence is an expectation, and the Oracle Service Cloud Web Experience provides a rich, online customer experience solution for customers to research and purchase products, or resolve issues from any device—from smartphones to the desktop.
https://cx.rightnow.com/app/landing/priority_support
Priority support offers you a single point of contact, with a knowledgeable, personalized Technical Account Manager that understands your business model and how you operate. Your Technical Account Manager will listen, understand and contribute towards your business needs and act as an internal advocate to resolve critical Service Requests; backed by a Priority Service Levels offered by the …
https://www.getapp.com/customer-service-support-software/a/oracle-rightnow-contact-center-experience/
Oracle RightNow Cobrowse Cloud Service lets agents share screen with their customers and co-browse during phone or chat interactions. The tool works with all browsers including Explorer, Safari, Chrome and Firefox, as well as all operating systems.
https://docs.oracle.com/cloud/previous/intcs_gs/ICSGS/toc.htm
Oracle RightNow Cloud Adapter - custom attributes support Support is provided for custom attributes in business objects to make use of the Oracle RightNow application’s support for custom attributes. See Oracle RightNow Cloud of Using Oracle Integration Cloud Service.
https://www.progress.com/odata/oracle-service-cloud
Popularly referred to as the “SQL for the Web”, OData provides simple data access from any platform or device without requiring any drivers or client libraries. Seamlessly integrate your Oracle Service Cloud (RightNow) with popular applications such as Salesforce, Dynamics 365, Tableau, Power BI, Qlik and more that support OData.
https://www.progress.com/cloud/oracle-service-cloud
Cloud and hybrid integration with Oracle Service Cloud for real-time access from any application, both on-premise and cloud-based. ... Leverage existing SQL knowledge instead of having to learn the ROQL and Oracle RightNow CX API; Integrate cloud applications, on-premise applications, or both ... Database Support. Oracle RightNow CX API 1.2 ...
https://docs.oracle.com/middleware/12212/adapter-rightnow/using-rightnow-adapter/GUID-058684F1-AF68-45EE-931E-A071D3ED6958.htm
The Oracle RightNow adapter supports the RightNow Object Query Language (ROQL), which supports querying data using QueryCSV. This enables you to retrieve data in a tabular format. Scripting on this page enhances content navigation, but does not change the content in any way.
https://blogs.oracle.com/emeapartnercx/new-oracle-rightnow-cloud-service-2016-support-specialist-guided-learning-paths-v2
Sep 24, 2015 · It contains 40 questions and it allows you to test your level of knowledge learned from the Oracle RightNow Cloud Service 2016 Support Specialist courses. Passing a >80% of this assessment makes you eligible to become an Oracle RightNow Cloud Service 2016 Support Specialist certificate.
https://languageio.com/multilingual-customer-service-products/oracle/chat-translation-for-oracle
The Language I/O ® Chat translator plugin for Oracle Service Cloud allows your monolingual agents to chat with customers in any language through our trainable machine translation technology. Because our chat translation tool lives inside Oracle Service Cloud, it's easy to add an already-translated Answer to a chat response. Oracle chat translations are archived into an Oracle Service Cloud incident so …
http://www.inspectorjones.com/reviews/crm/oracle-rightnow/
Oracle RightNow Cloud Service combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce costs and effort.
https://blogs.oracle.com/fusionmiddlewaresupport/new-soa-12c-oracle-cloud-adapter-for-rightnow-v2
Jan 10, 2015 · Proactive Support Oracle Cloud Adapter for Oracle RightNow Cloud Service as been released for Oracle SOA 12c 12.1.3. The adapter supports integration with RightNow Cloud Service via the Connect Web Services for SOAP API. It enables performing the following operations on …
https://www.getapp.com/customer-service-support-software/a/oracle-rightnow-contact-center-experience/reviews/
Oracle RightNow, has an integrated channel for customer services. Its effective combination offers customers web experiences and content portal, so that contact and knowledge of the customer is much faster and complete. Effective product of Oracle.
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