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https://support.oracle.com/knowledge/Support%20Tools/1547639_1.html
Jul 11, 2019 · Oracle Technical Support Policies / Standard Response Times (Doc ID 1547639.1) Last updated on JULY 11, 2019. Applies to: My Oracle Support - Version 3.3.1.0.0 and later Information in this document applies to any platform. Goal
https://support.oracle.com/
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http://www.dba-oracle.com/t_oracle_response_time_components.htm
If you are not a response time expert, it's often cheaper and more reliable to hire an Oracle expert to perform an Oracle response time health check. Problems measuring "real" oracle response time. Oracle does not have complete user exits: It is difficult to completely instrument all …
http://www.oracle.com/us/support/library/057419.pdf
program per Oracle’s Support pricing policies in effect at the time of reinstatement. Renewal adjustments may be applied to the annual support fee described in (i) and (ii) above. If you previously acquired technical support from an Oracle-authorized distributor and are now acquiring
https://www.oracle.com/support/
Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.
https://flashdba.com/database/the-ultimate-guide-to-oracle-support/
The Ultimate Guide To Oracle Support. The intention of this post is simple: Oracle Support is a vast global organisation governed by processes. If you can understand those processes – and so understand the way Oracle Support works – you can maximise your return on the time you invest using their services.
http://www.dba-oracle.com/shadow_oracle_formspack.htm
Measuring Oracle Response Time Measuring Oracle response time is not trivial because end-to-end response time involves external activity. During a transaction, the database access is only one component, and you need a method for measuring all other response time components like network transmission time and screen rendering.
http://oukc.oracle.com/static12/opn/events12/93616/Technical%20Support%20Policies_FINAL%20V1.pdf
The Oracle Technical Support Policies page provides access to all of Oracle's support policy ... works, when the dispatch occurs and how to calculate the targeted response time. Scenario 3 You are an Oracle customer running Oracle E-Business Suite with an Oracle Database on Oracle Linux on a Sun Fire.
https://community.oracle.com/thread/427203
Sep 25, 2006 · Re: Help with improving SQL response time 438181 Sep 25, 2006 4:37 PM ( in response to cd_2 ) David, cd: another thing I notice is the following if I donot use the count(*), the explain plan shows it's using the EVENT_DATA_AGENT_IDX index.
https://docs.oracle.com/cd/E25290_01/doc.60/e25224/srhome.htm
Where information is not available through My Oracle Support, Oracle Support will strive to provide SRs to customers within a rolling 2 year period from the time the request was submitted. Exceptions may exist where: Data was not migrated to My Oracle Support and it is not feasible to retain the legacy system or keep it accessible.
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