Find all needed information about Oracle Technical Support Services. Below you can see links where you can find everything you want to know about Oracle Technical Support Services.
https://www.oracle.com/support/policies.html
The Oracle Software Technical Support Policies document below is the primary document used to communicate Oracle's software support policies. These policies include Oracle's software support terms, as well as provide a description of Oracle's software technical support levels. The Oracle Hardware ...
https://www.mysql.com/support/
MySQL Technical Support MySQL Technical Support Services provide direct access to our expert MySQL Support engineers who are ready to assist you in the development, deployment, and management of MySQL applications.
https://www.glassdoor.com/Salary/Oracle-Technical-Support-Engineer-Salaries-E1737_D_KO7,33.htm
The typical Oracle Technical Support Engineer salary is $65,325. Technical Support Engineer salaries at Oracle can range from $43,939 - $116,471. This estimate is based upon 56 Oracle Technical Support Engineer salary report(s) provided by employees or estimated based upon statistical methods.
https://b-lay.com/software-licensing/oracle-technical-support-understanding-the-facts/
These different support services are provided under the terms and conditions of the so called Oracle Technical Support Policies (OTSP’s). This article provides an overview of the basics terms and specific clauses that you as an end-user should be aware off when obtaining support services from Oracle.
https://www.riministreet.com/support-for-oracle/oracle-e-business-suite
Reduce upgrade risks while also receiving the best support services for your Oracle EBS ERP that you’ve ever experienced so you can focus on your business priorities and delivering on a Business-Driven roadmap, not your software vendor’s agenda. Get started with Oracle E …
http://sharedshell.oracle.com/us/support/contact/index.html
Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.
https://www.inoapps.com/cloud-services/managed-services/oracle-cloud-technical-support
Managing an Oracle Cloud solution can be complicated. You may have a very simple SaaS or PaaS set up, with very little integration and therefore most of your technical requirement will sit with Oracle but this will still require some form of managememt.
https://www.riministreet.com/support-for-oracle/oracle-database
Rimini Street offers premium Oracle Database third-party support Keep your Oracle Database at top performance at half the cost of Oracle. Contact us today and learn about our award-winning support services.
https://docs.cloud.oracle.com/iaas/Content/GSG/Tasks/contactingsupport.htm
The Customer Support Identifier (CSI) number is generated after you purchase Oracle Cloud services. This number can be found in several places, including in your contract document and also on your tenancy details page. You’ll need the CSI number to register and log support requests in My Oracle Support (MOS). To find your CSI number:
https://blogs.oracle.com/support/oracle-customer-support-services-at-oracle-openworld-2019
Get to know the experts from Oracle Premier Support, Advanced Customer Services, Oracle Platinum Services, and Oracle University at the Oracle Support Stars Bar. They are ready to help you and delivering conference sessions throughout Oracle OpenWorld.
https://docs.oracle.com/en/cloud/get-started/subscriptions-cloud/csgsg/contact-oracle-support.html
Whether you’ve signed up for the free Oracle Cloud Promotion or you’ve purchased Oracle Cloud services, you can use any of the following support options at any time to get help with your cloud services. However, if you’ve purchased Oracle Cloud services, we recommend that you use My Oracle Support to log your requests and get help.
https://support.oracle.com/knowledge/Support%20Tools/1321379_1.html
How to create a Technical Service Request (SR) in My Oracle Support (Doc ID 1321379.1) Last updated on DECEMBER 25, 2019. Applies to: My Oracle Support - Version 3.3.1.0.0 and later
http://www.dba-oracle.com/t_oracle_technical_support.htm
Everyone has a different contract with Oracle Corporation, so that should be your first reference to go to see the limits of your Oracle technical support. Metal level Oracle technical support customers (bronze, silver and gold) can open service requests (SR's) on MOSC web site or call (800) 223-1711for technical support.
https://www.riministreet.com/support-for-oracle/oracle-e-business-suite
Reduce upgrade risks while also receiving the best support services for your Oracle EBS ERP that you’ve ever experienced so you can focus on your business priorities and delivering on a Business-Driven roadmap, not your software vendor’s agenda. Get started with Oracle E-Business Suite support…
https://www.riministreet.com/support-for-oracle/oracle-database
Rimini Street offers premium Oracle Database third-party support Keep your Oracle Database at top performance at half the cost of Oracle. Contact us today and learn about our award-winning support services.
https://technology.amis.nl/2017/05/07/consequences-of-stopping-oracle-support/
May 07, 2017 · The Technical Support Policy of Oracle clarifies a bit more of what actions a customer is not entitled to do when stopping the support: Customers with unsupported programs are not entitled to download, receive, or apply updates, maintenance releases, patches, telephone assistance, or any other technical support services for unsupported programs.
https://docs.oracle.com/cd/E25290_01/doc.60/e25224/general.htm
2 Getting Started. My Oracle Support provides personalized, proactive, and collaborative support. You can benefit from integrated service request (SR) work flows shared with Oracle Support in real time to improve system stability and resolve problems more easily. This guide provides an overview of My Oracle Support features and concepts.
https://docs.oracle.com/cd/E25290_01/doc.60/e25224/srhome.htm
Service requests (SRs) are either technical or Contact Us SRs (non-technical SRs). Submit a technical SR to receive product support related to hardware and software products. The Service Requests region displays the most recent technical service requests for your Support Identifiers (SIs), with the most recently updated SR listed first.
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