Oracle Technical Support Services

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Oracle Support Policies

    https://www.oracle.com/support/policies.html
    The Oracle Software Technical Support Policies document below is the primary document used to communicate Oracle's software support policies. These policies include Oracle's software support terms, as well as provide a description of Oracle's software technical support levels. The Oracle Hardware ...

MySQL :: MySQL Technical Support

    https://www.mysql.com/support/
    MySQL Technical Support MySQL Technical Support Services provide direct access to our expert MySQL Support engineers who are ready to assist you in the development, deployment, and management of MySQL applications.

Oracle Technical Support Engineer Salaries Glassdoor

    https://www.glassdoor.com/Salary/Oracle-Technical-Support-Engineer-Salaries-E1737_D_KO7,33.htm
    The typical Oracle Technical Support Engineer salary is $65,325. Technical Support Engineer salaries at Oracle can range from $43,939 - $116,471. This estimate is based upon 56 Oracle Technical Support Engineer salary report(s) provided by employees or estimated based upon statistical methods.

Oracle technical support - understanding the facts - B-lay

    https://b-lay.com/software-licensing/oracle-technical-support-understanding-the-facts/
    These different support services are provided under the terms and conditions of the so called Oracle Technical Support Policies (OTSP’s). This article provides an overview of the basics terms and specific clauses that you as an end-user should be aware off when obtaining support services from Oracle.

Support for Oracle E-Business Suite (EBS) Rimini Street

    https://www.riministreet.com/support-for-oracle/oracle-e-business-suite
    Reduce upgrade risks while also receiving the best support services for your Oracle EBS ERP that you’ve ever experienced so you can focus on your business priorities and delivering on a Business-Driven roadmap, not your software vendor’s agenda. Get started with Oracle E …

Oracle Support Contacts Global Directory

    http://sharedshell.oracle.com/us/support/contact/index.html
    Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.

Oracle Cloud Technical Support Cloud Services Inoapps

    https://www.inoapps.com/cloud-services/managed-services/oracle-cloud-technical-support
    Managing an Oracle Cloud solution can be complicated. You may have a very simple SaaS or PaaS set up, with very little integration and therefore most of your technical requirement will sit with Oracle but this will still require some form of managememt.

Support for Oracle Database Rimini Street

    https://www.riministreet.com/support-for-oracle/oracle-database
    Rimini Street offers premium Oracle Database third-party support Keep your Oracle Database at top performance at half the cost of Oracle. Contact us today and learn about our award-winning support services.

Getting Help and Contacting Support - Oracle

    https://docs.cloud.oracle.com/iaas/Content/GSG/Tasks/contactingsupport.htm
    The Customer Support Identifier (CSI) number is generated after you purchase Oracle Cloud services. This number can be found in several places, including in your contract document and also on your tenancy details page. You’ll need the CSI number to register and log support requests in My Oracle Support (MOS). To find your CSI number:

Oracle Customer Support Services at Oracle OpenWorld 2019

    https://blogs.oracle.com/support/oracle-customer-support-services-at-oracle-openworld-2019
    Get to know the experts from Oracle Premier Support, Advanced Customer Services, Oracle Platinum Services, and Oracle University at the Oracle Support Stars Bar. They are ready to help you and delivering conference sessions throughout Oracle OpenWorld.

Contact Oracle Support

    https://docs.oracle.com/en/cloud/get-started/subscriptions-cloud/csgsg/contact-oracle-support.html
    Whether you’ve signed up for the free Oracle Cloud Promotion or you’ve purchased Oracle Cloud services, you can use any of the following support options at any time to get help with your cloud services. However, if you’ve purchased Oracle Cloud services, we recommend that you use My Oracle Support to log your requests and get help.

How to create a Technical Service Request (SR) in ... - Oracle

    https://support.oracle.com/knowledge/Support%20Tools/1321379_1.html
    How to create a Technical Service Request (SR) in My Oracle Support (Doc ID 1321379.1) Last updated on DECEMBER 25, 2019. Applies to: My Oracle Support - Version 3.3.1.0.0 and later

Understanding the differences between Oracle Support and ...

    http://www.dba-oracle.com/t_oracle_technical_support.htm
    Everyone has a different contract with Oracle Corporation, so that should be your first reference to go to see the limits of your Oracle technical support. Metal level Oracle technical support customers (bronze, silver and gold) can open service requests (SR's) on MOSC web site or call (800) 223-1711for technical support.

Support for Oracle E-Business Suite (EBS) Rimini Street

    https://www.riministreet.com/support-for-oracle/oracle-e-business-suite
    Reduce upgrade risks while also receiving the best support services for your Oracle EBS ERP that you’ve ever experienced so you can focus on your business priorities and delivering on a Business-Driven roadmap, not your software vendor’s agenda. Get started with Oracle E-Business Suite support…

Support for Oracle Database Rimini Street

    https://www.riministreet.com/support-for-oracle/oracle-database
    Rimini Street offers premium Oracle Database third-party support Keep your Oracle Database at top performance at half the cost of Oracle. Contact us today and learn about our award-winning support services.

Consequences of stopping Oracle support - AMIS Oracle and ...

    https://technology.amis.nl/2017/05/07/consequences-of-stopping-oracle-support/
    May 07, 2017 · The Technical Support Policy of Oracle clarifies a bit more of what actions a customer is not entitled to do when stopping the support: Customers with unsupported programs are not entitled to download, receive, or apply updates, maintenance releases, patches, telephone assistance, or any other technical support services for unsupported programs.

2 Getting Started - Oracle

    https://docs.oracle.com/cd/E25290_01/doc.60/e25224/general.htm
    2 Getting Started. My Oracle Support provides personalized, proactive, and collaborative support. You can benefit from integrated service request (SR) work flows shared with Oracle Support in real time to improve system stability and resolve problems more easily. This guide provides an overview of My Oracle Support features and concepts.

Service Requests - Oracle

    https://docs.oracle.com/cd/E25290_01/doc.60/e25224/srhome.htm
    Service requests (SRs) are either technical or Contact Us SRs (non-technical SRs). Submit a technical SR to receive product support related to hardware and software products. The Service Requests region displays the most recent technical service requests for your Support Identifiers (SIs), with the most recently updated SR listed first.



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