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https://www.touchsupport.com/outsourcing-technical-support-process-good-bad/
By outsourcing your technical support to an outside vendor, you have transferred the responsibility for scaling up or down to them. You are paying them to add qualified staff during expansion or scale down services when contraction occurs. It is their responsibility to absorb those shocks and adjust on the fly.
https://www.teamlogicit.com/it-solutions/outsourced-it-services/
Pragmatic and cost-effective, outsourcing with TeamLogic IT optimizes your system’s performance so your business does not suffer from lack of IT manpower, skill sets or experience, all while providing the flexibility to scale as your business demands. TeamLogic IT can host and manage your IT infrastructure or components of it, whether PC or Mac.Location: 26722 Plaza, Mission Viejo, CA 92691
http://www.outsource-support.com/
Welcome to Outsourcing Support Services, Inc (Consulting Services provided by Steve Snyder) Serving clients from large pharma to virtual biotech.
https://www.ittotalcare.com/
IT Total Care helps SMBs (small and medium businesses) profit from their technology by providing IT outsourcing, computer help & support and, managed services in the San Francisco Bay Area and Silicon Valley, including San Mateo, San Carlos, Burlingame, Belmont, Millbrae, and Redwood City.
https://www.cgsinc.com/en/business-process-outsourcing/help-desk
A help desk team is the human face of your company’s support system. To keep your company running smoothly and efficiently, your support team must be highly professional and competent. CGS agents are experts at tier 1-3 and issue resolution for POS systems, hardware troubleshooting, software and custom application support. Our facilities are SOC 2 Type 2 certified. Our teams are problem ...
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