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https://serversitters.com/advantages-and-disadvantages-of-outsourcing-technical-support.html
Sep 14, 2015 · Outsourcing your technical support allows you to grow as quickly or as slowly as you want. If the volume of support tickets increases, you can just add to your monthly support package. Even if you outgrow the largest package your support provider offers, they will often customize a larger package just for you.
https://www.telxcomputers.com/outsourcing-technical-support/
Outsourcing technical support services has become increasingly popular. Outsourcing refers to hiring independent firms or contractors to fulfill a business function. Some companies select domestic companies, others choose abroad.
https://www.cgsinc.com/en/business-process-outsourcing/technical-support
CGS outsourcing services include B2B and B2C tech support across your complete customer lifecycle. This includes product info, activations, installs, repairs, account management and warranty, remote, dispatch and field support.
https://www.touchsupport.com/outsourcing-technical-support-process-good-bad/
Outsourcing your technical support reduces the people cost your business faces, while also providing the peace of mind that knowledgeable, highly-trained associates …
https://www.helpscout.com/helpu/outsourcing-customer-service/
Outsourced support teams allow for scaling the team size up and down as needed , without over-hiring or having to let people go when the queues are quiet. Even if you intend to hire internally, the process of finding applicants, interviewing and onboarding can take months.Author: Mathew Patterson
https://corporate.support.com/call-center-services/outsourced-technical-support-services/
Outsourced technical support services. Tech support is a complicated business. Experience matters. That’s why Support.com is the partner of choice for outsourced, white-label technical support services among many of the biggest and best brands in the US. We know what it takes to get it right the first time — and adapt quickly when things change.
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