Parature Support Plans

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Azure Support Plans Comparison Microsoft Azure

    https://azure.microsoft.com/en-us/support/plans/
    You can purchase the Professional Direct, Standard, and Developer support plans with the Microsoft Customer Agreement. You can also purchase the Professional and Standard support plans with the Enterprise Agreement. Whether you buy directly from Azure.com or with the help of a Microsoft representative, you’re covered by the same agreement.

Service Plans - Microsoft Dynamics CustomerSource

    https://mbs.microsoft.com/customersource/northamerica/GP/support/service-plans
    May 02, 2018 · https://mbs.microsoft.com/customersource/northamerica/gp/support/support-news/services_guidebook

Parature, from Microsoft End of Support (June 2, 2017)

    https://support.microsoft.com/en-us/help/4035128/lifecycle-parature-from-microsoft-end-of-support-june-2-2017
    Jun 02, 2017 · Last October, we announced that as of November 1, 2016, Parature from Microsoft would no longer be available to new customers. We have continued to innovate and invest heavily in Dynamics 365 for Customer Service, and to transition the capabilities of Parature to Dynamics 365 for Customer Service. ... Microsoft will end support for Parature and ...

Contact Microsoft Dynamics Sales Microsoft Dynamics

    https://dynamics.microsoft.com/en-us/support/
    Get help from a sales representative. Contact Microsoft Dynamics 365 by calling, starting an online chat, or filling out a request form. Plus, find other important resources for Dynamics 365.

Parature CRM Archives - Dynamics 365 Blog

    https://cloudblogs.microsoft.com/dynamics365/tag/parature-crm/
    2019 release wave 2 launches with new applications and hundreds of capabilities across Dynamics 365 and the Power Platform. Today marks the general availability of more than 400 new feature updates and capabilities across Dynamics 365 and the Power Platform.

Customer Service Microsoft Dynamics 365

    https://dynamics.microsoft.com/en-us/customer-service/overview/
    Dynamics 365 Virtual Agent for Customer Service. One package combining Power Virtual Agents and Dynamics 365 Customer Service Insights, enabling customer service teams to easily identify and automate common support issues using intelligent chatbots. Learn more

Parature Reviews: Pricing & Software Features 2020 ...

    https://reviews.financesonline.com/p/parature/
    Parature’s multichannel customer support helps agents handle tickets, provide more personalized support and enhance customer self-service. Parature’s multichannel features include a universal agent desktop to handle interactions coming from email, live chat, mobile, and social media.7.2/10

Service Plans - Microsoft Dynamics CustomerSource

    https://mbs.microsoft.com/customersource/northamerica/AX/support/service-plans
    Dec 02, 2014 · Microsoft Dynamics Localization Portal - Microsoft Dynamics 365 for Finance and Operations: Microsoft Dynamics Localization Portal - Microsoft Dynamics 365 for Finance and Operations

Parature Pricing, Features, Reviews & Comparison of ...

    https://www.getapp.com/customer-service-support-software/a/parature/
    Sep 26, 2019 · Parature from Microsoft offers a multichannel customer support app that helps agents manage tickets, offer more personalized support and improve customer self service. The software covers three core areas: MultiChannel, Knowledge Management and Self-Service.3.6/5(11)

Microsoft acquires Parature to add leading customer self ...

    https://news.microsoft.com/2014/01/07/microsoft-acquires-parature-to-add-leading-customer-self-service-suite-to-microsoft-dynamics-crm/
    Jan 07, 2014 · Parature’s approach to its solutions enables organizations to take advantage of an extendable knowledge base available through self-service portals on the Web and Facebook, support ticketing, mobile customer care on virtually any device the customer chooses to use, social customer support, and chat for both traditional customer service ...



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