Pay Per Incident Citrix Support

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Open a Citrix Support Case - Citrix

    https://www.citrix.com/support/open-a-support-case/
    Citrix Insight Services is a free tool from Citrix that analyzes your log files, profiles your virtualization environment and scans for hundreds of known issues. It's the same tool our support engineers use every day to diagnose problems quickly and accurately.

Citrix Support Program Overview - Citrix

    https://www.citrix.com/support/programs/
    For complete overview of our Citrix Support services, benefits and guidelines, please review the Worldwide Support Services Guide. Through your purchase of Citrix Support services, and to the extent permitted by applicable law, you agree to allow Citrix to audit license compliance pursuant to the license compliance terms explained at: https ...

How to Contact Support - Software Customers - Citrix.com

    https://support.citrix.com/article/CTX200021
    Phone: To log a high severity case, you must contact Citrix Support via the phone. North America toll free:1 800 424 8749 or Find Citrix support worldwide to display a complete list of Citrix Technical Support contact numbers.

Microsoft Professional Support (pay-per-incident): FAQ

    https://support.microsoft.com/en-us/help/4457997/microsoft-professional-support-pay-per-incident-faq
    Jun 25, 2019 · Microsoft Professional Support (pay-per-incident): FAQ. Content provided by Microsoft. Applies to: General. Select Product Version. What's an "incident"? An incident is defined as a single support issue and the reasonable efforts needed to resolve it. A single support issue is a problem that can't be broken down into subordinate problems.

Microsoft Professional Support Pay Per Incident US Cloud

    https://www.uscloud.com/microsoft-professional-support-pay-per-incident/
    Take the Next Step for a Pay Per Incident Alternative US Cloud is the proven leader in providing reputable Microsoft business support services to clients world-wide. We enable Microsoft Support customers to enjoy ultra-responsive support from US citizens, save 30-60% on support costs and free up funds to drive innovation.

Pay Per Incident - Polycom

    https://support.polycom.com/content/support/service-policies/pay-per-incident.html
    Pay Per Incident Polycom supports voice, video, and network products meeting the following criteria: Within the active warranty period of your Polycom product (please note, as an end user, warranty support is provided through your supplier)

Microsoft support cases for ITpros now $499 The ...

    https://www.channelpronetwork.com/blog/entry/microsoft-support-cases-itpros-now-499
    Professional Support provides you with access to Microsoft experts, to help you address problems encountered with the development, deployment and management of Microsoft software in business environments. Professional Support is available as a single “pay-per-incident” (PPI) or an annual contract with five incidents.

Per Incident Support - VMware

    https://www.vmware.com/support/services/incident.html
    VMware offers Per Incident Support for several products allowing access to support as you need it. With Per Incident Support, customers can choose to log cases and receive responses either through the Web or by the phone.

Microsoft support cases for ITpros now $499 - MSMVPs

    https://blogs.msmvps.com/bradley/2014/12/02/microsoft-support-cases-for-itpros-now-499/
    Dec 02, 2014 · Microsoft support cases for ITpros now $499 On December 2, 2014, in news , by susan So apparently on 12/1 the price for the IT pro support cases increased from $249 to $499.

Customer Service & Support - Acronis

    https://www.acronis.com/en-us/support/ppi.html
    Acronis Pay per Incident support is a paid support program that allows you to get technical assistance for a single incident by phone. One Pay per Incident license is valid for resolution of one issue/question. The number of contacts till the incident is resolved is unlimited. PPI must be used within 365 days after purchase. Pay Per Incident is refundable in case of a confirmed defect in the product.



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