Pelco Camera Technical Support

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Security Support Surveillance Support Pelco

    https://www.pelco.com/support
    Support Announcements. Pelco takes the all cybersecurity threats to its customers seriously. With the recent ransomware cyberattacks impacting users around the world, Pelco recommends several actions to protect you and your equipment against this threat and similar cybersecurity threats.

Contact Us Pelco

    https://www.pelco.com/about/contact-us
    Please find the contact in your region or complete the form at the bottom of this page and we will contact you within one business day.

Open a Support Case Contact Pelco Support

    https://www.pelco.com/open-a-support-case
    Frequently Asked Questions Open Support Page. Look no Further for the Best Customer Support Available

Pelco Customer Support Portal

    https://pelcoserviceandsupport.force.com/community/s/
    What is the default IP address for Pelco IP cameras? How to configure an Axis camera “Primary” stream, “Secondary” stream, and motion detection for use with VideoXpert. What is the URL (HTTP,RTSP) for a live stream from a Sarix camera or encoder? Reset a Sarix IM Series Network Dome Camera to factory default. Why does an IP camera Lag

Support Videos - Pelco

    https://support.pelco.com/s/supportvideos
    DS Server - System Health Check (12 minutes) In this video, we will take a look at how to verify the health of a DS system. This can assist with troubleshooting when trying to determine if the problem is the DS system or an external device (IP camera, network storage, encoder, etc).

Where to download Firmware Updates for Sarix IP Cameras ...

    https://support.pelco.com/s/article/Where-to-download-Firmware-Updates-for-Sarix-IP-Cameras-and-Encoders-1538586585376
    Oct 06, 2018 · Firmware update has been recommended by Pelco Technical Support. Resolution The latest Sarix IP Camera and Encoder Software / Firmware Update Packages and Release notes can be found on the Pelco Software/Firmware Download Center link by performing a search for the desired device model number (i.e. IM10DN ).



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