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https://callcentersphil.blogspot.com/2008/07/peoplesupport.html
Jul 07, 2008 · PeopleSupport is the only BPO company in the Philippines with IATA certified travel agents across all of their travel teams. They currently support Expedia, one of the largest hotel chains in the world, and a leading global travel services company.
https://en.wikipedia.org/wiki/Call_center_industry_in_the_Philippines
Call centers began in the Philippines as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support. The call center industry is one of the fastest ...
https://www.callcenterbeat.com/aegis-peoplesupport-philippines-job-openings/
Dec 15, 2013 · Over 7000 employees are spread out among world-class facilities in Manila, Cebu and Costa Rica, with its headquarters in LA California. PeopleSupport Cebu was awarded as the Call Center of the Year among all call centers of our Technical Client worldwide. PeopleSupport Philippines offers various career opportunities for Banking Specialists.
https://www.latimes.com/business/la-fi-philippines-economy-20150202-story.html
The Philippines has become the call-center capital of the world ... Manila sit shoulder to shoulder as they speak with people in the United States. ... her to help support the family by taking a ...
https://www.worldwidecallcenters.com/global_focus/philippines-call-centers/
The Philippines can be an excellent option for low cost, high volume support & sales… The Philippines has become the world’s largest outsourcing destination. In fact, the call center industry in the Philippines will generate over $25 billion in revenue this year. The economy has been rapidly growing in recent years thanks to a talented ...
https://www.youtube.com/watch?v=hpZFJctBUHQ
Feb 27, 2012 · The video sample is taken from our order taking call center and shows how a trained agent receives an order over the phone. ... People & Blogs; Show more Show less. ... Customer Support ...
https://forums.att.com/conversations/uverse-tv-account/customer-service-in-the-philippines/5defda0fbad5f2f6068673b4
Sep 30, 2015 · When my CS calls get routed to call centers in the Philippines, I seem to get better customer service than the call centers in the US. Not too long ago, I was promised something from a US call center rep. It did not happen. I called back the next month and reached a call center in the Philippines, I got the requested results finally.
https://www.nytimes.com/2011/11/26/business/philippines-overtakes-india-as-hub-of-call-centers.html
Nov 26, 2011 · People Support workers in Makati City, near Manila. About 400,000 Filipinos work in call centers, roughly 50,000 more than in India. Credit Jes Aznar for The New York Times . …
https://www.youtube.com/watch?v=cVQxknk53LA
May 06, 2014 · A mishandled call means a great deal to many technical support call centers. To customers this is the least expected scenario. To a contact center, this occurrence is to be avoided like the plague ...Author: Magellan Solutions Outsourcing Inc.
https://www.pri.org/stories/2013-08-12/living-call-center-time-philippines
Aug 12, 2013 · Halfway across the world, more than a half-million people live on American time. The Philippines is home to the largest call center industry in the …
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